Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality beauty products, and professional branding. They commend the responsive and knowledgeable support team, as well as the flexible membership tiers for scalability. Merchants also value the reasonable pricing of products, smooth Shopify integration, and transparent pricing information.

January 12, 2024

I've been using Blanka to create my own beauty cosmetic line, and so far I've loved the process. Patrick from Blanka assisted me with connecting a new store, and everything was seamless. I'm looking forward to creating additional products through Blanka!

Monique Paule
United States
3 months using the app
Blanka replied January 15, 2024

Thank you for sharing your experience! We're thrilled to hear that you've enjoyed using Blanka to create your beauty cosmetic line. It's fantastic that our support team was able to assist you seamlessly in connecting a new store. We appreciate your confidence in our platform and team, and we're excited to continue supporting you as you create additional products through Blanka.

January 17, 2024

A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!

Keha Couture
United States
3 months using the app
Blanka replied January 18, 2024

Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at hello@Blankabrand.com!

February 16, 2024

Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!

LoveMill Metal Co.
United States
3 months using the app
Blanka replied February 19, 2024

Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else cause we're always happy to assist you!

Edited April 25, 2024

will us again. Just be mindful of the margins when it comes to shipping, all in all great concept.

Charlie Goods Co.
United States
1 day using the app
Blanka replied April 26, 2024

Thank you for taking the time to leave us a review! We're glad to hear that you appreciate our concept and plan to use our services again. We understand your concern regarding shipping margins and appreciate your feedback as it helps us improve our offerings. We are continuously working on enhancing our processes to ensure that our services remain efficient and cost-effective for our customers. Looking forward to serving you again soon!

December 30, 2023

Blanka is amazing! Beautiful products, amazing customer service, and quick responses with the Blanka team. They answer any questions or concerns along the way. Patrick has helped me with SEVERAL QUESTIONS and has been amazing at making this process easier! So nice to have someone be so helpful and graceful throughout the initial learning process. The platform has been very user friendly weather your new or experienced.

P.S. Love Nollie
United States
5 months using the app
Blanka replied January 1, 2024

Thank you for your wonderful review! We're delighted to hear that we left such a positive impression on you. It's fantastic to know that you appreciate our beautiful products and that the Blanka team has been instrumental in providing amazing customer service.. Your kind words are truly appreciated! If you ever have more questions or if there's anything else we can do for you, please don't hesitate to reach back to us at hello@blankabrand.com

January 25, 2024

The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.

Ventura
Portugal
3 days using the app
Blanka replied January 26, 2024

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!

February 13, 2024

John has been super helpful and quick to respond with all my questions!

Eli & Marshal
United States
26 days using the app
Blanka replied February 14, 2024

We're glad we could help! We value your time so we make sure to respond as quickly as we can. Don't hesitate to reach back to us whenever you need assistance cause we're always happy to help you!

January 9, 2024

John has been so amazing and easy to work with and really the whole team I have had every question I might have asked answered so quick there awesome and I’m so happy to be working with this company

BQB Co.
United States
3 months using the app
Blanka replied January 11, 2024

Thank you for your fantastic feedback! We're thrilled to hear that our team have made your experience with our company so positive. It's great to know that they've been responsive and helpful in addressing all your questions quickly. We appreciate your enthusiasm about working with us, and we're equally delighted to have you as part of our community. Thank you for choosing Blanka!

February 2, 2024

The support works very quickly, and they're always willing to help us solve the problem.

Gleam Harmony
Australia
22 days using the app
Blanka replied February 5, 2024

Thanks a bunch for your kind words! We're thrilled to know our support team's speedy assistance and willingness to help have made a positive impact. If you ever encounter more challenges or have questions, we're always here to lend a hand. Thank you for choosing Blanka!

May 21, 2024

I have had a really great experience so far with Blanka. Mae and Patrick have been incredibly helpful in getting me started, they are extremely responsive and always make sure they see the issue all the way through.

BETTER BEAUTY BAE
United States
3 minutes using the app
Blanka replied May 23, 2024

Thank you for sharing your positive experience with Blanka! It's always exciting to hear whenever we do well. We're dedicated to always being responsive and thorough because we want to make sure you have a great experience. We appreciate you taking the time to acknowledge our efforts. If you need any more assistance or have further questions, we're always here to help. Thanks for choosing Blanka!