Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality beauty products, and professional branding. They commend the responsive and knowledgeable support team, as well as the flexible membership tiers for scalability. Merchants also value the reasonable pricing of products, smooth Shopify integration, and transparent pricing information.

November 28, 2023

Wow! I absolutely love Blanka and this app. John has been so helpful when using this platform. it works seemlessly and delivers items to customers with assurance. I really love working with the platform.

John always gets back to you in a timely fashion with so much information. Even during the Black Friday period he worked with me and my company closely to make sure we recieved our shipment on time. That made a world of a difference. I'm so excited to work with him and the rest of the team in the future as we continue to scale our brand!!

ChiEmi Beauty
United States
3 months using the app
Blanka replied November 29, 2023

Thanks a ton for the fantastic review! We're thrilled you love Blanka and our seamless platform. Kudos to our support team for their timely support, especially during Black Friday. Excited to continue scaling your brand together!

January 13, 2024

Patrick is God - no stress, he knows all and can help with all.

BURSTAR Cosmetics
Denmark
8 months using the app
Blanka replied January 15, 2024

We're always happy to help however we can so don't hesitate to reach back to us at hello@blankabrand.com anytime you need assistance. Thank you for using Blanka!

January 18, 2024

Patrick, ma rendue un très grand service pour le forfait et ma aussi donner d'exellent conseil pour mettre les produits dans ma boutique et je le remercie vraiment sincèrement pour tout ses conseils.

jimmyscholtus2-695.myschopify.com
France
12 months using the app
Blanka replied January 19, 2024

Thank you for your kind words! We're thrilled to hear that we could provide you with great service for your package. We're also delighted that our advice on placing products in your store was helpful. If you ever need more assistance or have further questions, feel free to reach out. We appreciate your sincere thanks!

December 14, 2023

This is a really great service. The team, specifically Yasi and John (whom we deal directly with), and of course Lee (via email notices) have been more than gracious, patient and helpful to our team in building our brand. All communication is rapid and clear. The attention to detail, even with great suggestions for design, are top notch. We're excited to continue our relationship with Blanka. And we're so excited to have found clean, natural products we can stand behind!

['sāpien]™
United States
26 days using the app
Blanka replied December 15, 2023

We're overjoyed by your fantastic review! Glad our team made your experience with Blanka outstanding. Your positive feedback fuels our commitment to exceptional service. Thrilled to continue this exciting journey with you! Thanks for choosing Blanka!

February 19, 2024

Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️
Je ne regrette pas !

CM COSMETICS
France
About 1 month using the app
Blanka replied February 20, 2024

With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at hello@Blankabrand.com anytime! Thank you for choosing our service.

November 23, 2023

In a very pragmatic way. The blanka platform is user-friendly, the service is always quick and provides answers to all queries. The online chat is super practical and whenever we are lucky enough to be assisted by John we are sure that we will have a solution to whatever our challenge may be. It's much more interesting to work this way.

WAYZZI
United Kingdom
5 months using the app
Blanka replied November 24, 2023

Your feedback is greatly appreciated! It's always our pleasure to be able to provide you with fast and efficient service and we're thankful that you trust our team. Thanks for choosing Blanka!

November 18, 2023

I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️

Love-Gorgeous
United States
About 2 months using the app
Blanka replied November 20, 2023

Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!

December 5, 2023

hello.. my self vishal from india... i trouble to integration with Spotify store please help me

Napala
India
About 1 month using the app
Blanka replied December 6, 2023

Hi Vishal - looks like our customer support was already able to help you with connecting your store and publishing products. If you need any further assistance, please don't hesitate to let us know and reach back to us cause we're always happy to help you! Thank you for choosing Blanka!

November 7, 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Vera Cosmetics
United States
6 months using the app
Blanka replied November 9, 2023

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

November 2, 2023

I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!

JoJo's Rose Boutique
United States
About 1 month using the app
Blanka replied November 6, 2023

We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!