Reviews (247)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality, effective products and user-friendly interface. They appreciate the unique product line and the ability to brand their own products. The customer service, especially from team members John and Patrick, is praised for its quick response and professionalism. The app offers flexible membership tiers and exceptional support, including e-commerce and drop shipping guidance. Merchants also value the swift issue resolution and reasonable pricing, enabling them to offer great value to their customers while maintaining profitability.

November 2, 2023

I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!

JoJo's Rose Boutique
United States
About 1 month using the app
Blanka replied November 6, 2023

We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!

July 23, 2023

I just have to rave about my experience with Blanka! As a drop shipper of their skincare products, I can't speak highly enough about the quality of their items and their stellar customer service. The products are thoughtfully formulated with clean ingredients and always ship and arrive looking beautiful. The prices are so reasonable too, allowing me to make a good profit while still providing great value to my own customers.

But what really stands out is the top-notch customer service, especially from their agent John. He is so friendly, responsive, and knowledgeable about all of Blanka's products. Whenever I had a question or needed help with an order, John was right there with a speedy reply and solution. His dedication to helping me succeed as a drop shipper is really appreciated.

With amazing products and customer service like Blanka provides, it's no wonder my drop shipping business is thriving! A big 5 stars for this fantastic manufacturer and for John's outstanding support. I'm so glad I chose to partner with them and highly recommend Blanka to other drop shippers!

ALBAVITA
United States
7 months using the app
Blanka replied July 24, 2023

It makes us so happy to have the privilege of reading such a wonderful feedback about our service. We're so glad to have you with us and we're looking forward to working with you towards achieving more success! Thank you so much for choosing Blanka!

November 18, 2023

I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️

Love-Gorgeous
United States
About 2 months using the app
Blanka replied November 20, 2023

Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!

November 7, 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Vera Cosmetics
United States
6 months using the app
Blanka replied November 9, 2023

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

August 14, 2023

So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!

Joyous Creations & Co.
United States
3 months using the app
Blanka replied August 17, 2023

We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!

September 11, 2023

First, Blanka provides a plethora of information on their website to help you make the best decision for your business. Their pricing is transparent so there are no surprises. I had a few questions which were just simply unique to what I was trying to do and the customer service at Blanka is incredible!! John was extremely helpful today as I was trying to upgrade my account and place another sample order for the men's skincare. He answered my questions and addressed my concerns in a timely manner. Thank you!

As for the products - I ordered the women's skincare a few weeks ago and the customers we asked to try the sample products love the formulas. Overall, great products, great service, and the app is user-friendly. There is a little more of an initial payment, like with the brand plate, than we had anticipated but overall, I think we are happy with our decision to use Blanka to launch our skincare line.

LéBee Beauty Ltd
United States
2 months using the app
Blanka replied September 14, 2023

You're very much welcome and as you know, we're always happy to help you however we can! Also, we're so happy you loved the products and we are excited to start working with you. Thank you so much for providing us with your feedback! Rest assured that your decision to use and trust our service will be well worth it!

October 23, 2023

the customer service is top notch, i have to say Mr.patrick is my go to fix everything and he was there to help step by step.

GIVE THE MAN A RAISE!

i am fully satisfied with the handling and everything they have done to help me out.

Highly recommend

Madhouse
Kuwait
8 months using the app
Blanka replied October 24, 2023

Thanks a lot for the feedback and recommendation! Our customer service is indeed top notch and they're always happy to help. We appreciate you for choosing Blanka!

September 7, 2023

I had a great experience with John, who helped me resolve an issue. He was polite, attentive, and efficient. He listened to my concerns and offered a satisfactory solution. He also followed up with me to make sure everything was okay. I appreciate his professionalism and customer service skills. John is an asset to the company and I would recommend him to anyone who needs assistance.

ARBEAUTY
Switzerland
7 months using the app
Blanka replied September 9, 2023

Amazing! We're happy your experience has been great. Rest assured we'll keep it up because we value you as our customer. Thank you for choosing Blanka!

September 20, 2023

I am pleased with the support I have received by the Blanka Makeup. I have not tried their makeup yet but all together as a supplier I have not had an issue yet. I hope they will continue to progress and bring to us more quality, natural and safe products as that is what everyone is looking for.

Amroni
United States
4 months using the app
Blanka replied September 22, 2023

100% Agreed and thank you for the feedback! We're quite proud of the quality of our products so we do hope that you can try our products soon too. Of course if you need any help/assistance, you know where to reach us. Thank you for using Blanka!

November 5, 2023

It has been a very positive experience working Roth Blanka. I had the pleasure of working with Patrick who was very professional & proficient.

Levera Cosmetics
United States
9 months using the app
Blanka replied November 7, 2023

Awesome! We're happy you've had a very positive experience with us and you can be sure we'll keep it up. Thanks for using our service!