Reviews (239)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality, effective products and user-friendly interface. They appreciate the unique product line and the ability to brand their own products. The customer service, especially from team members John and Patrick, is praised for its quick response and professionalism. The app offers flexible membership tiers and exceptional support, including e-commerce and drop shipping guidance. Merchants also value the swift issue resolution and reasonable pricing, enabling them to offer great value to their customers while maintaining profitability.

November 7, 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Vera Cosmetics
United States
6 months using the app
Blanka replied November 9, 2023

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

October 2, 2023

I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!

SAMANTHA BEAUTII
United Kingdom
Almost 2 years using the app
Blanka replied October 3, 2023

Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!

October 23, 2023

the customer service is top notch, i have to say Mr.patrick is my go to fix everything and he was there to help step by step.

GIVE THE MAN A RAISE!

i am fully satisfied with the handling and everything they have done to help me out.

Highly recommend

Madhouse
Kuwait
8 months using the app
Blanka replied October 24, 2023

Thanks a lot for the feedback and recommendation! Our customer service is indeed top notch and they're always happy to help. We appreciate you for choosing Blanka!

September 8, 2021

Customer service is amazing and quick! The Brand plate was so easy and fast to complete, and they had my private label ready in a day! So excited to officially launch!

Contribution Clothing
United States
Over 2 years using the app
Blanka replied September 8, 2021

Thanks so much for your feedback! We strive to offer the best customer service possible. Your brand looks so amazing on the products and we can't wait to help you grow :)

May 19, 2021

Thank you to Lee and the blanka Team for creating such a great app! Not only they bring you quality products (which I can tell as a pro MUA that worked for well known brands) they also bring you best customer service. I've used a similar app before but got frustrated because of service. Thanks to blanka for be by my side.

1999 the STUDIO
Germany
Over 2 years using the app
Blanka replied July 8, 2021

Thanks so much for your feedback! We have loved working with you and can't wait to watch your business grow

November 18, 2023

I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️

Love-Gorgeous
United States
About 2 months using the app
Blanka replied November 20, 2023

Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!

June 21, 2022

Staff reply fast to all customer concerns and questions. Help you in so many ways to become successful throughout your own business journey. App is useful and easy to use. So far, I have enjoyed what I have seen so far with trying to get my business up and running. Definitely a bonus is that they now updated their shipping rates for customers' orders. Would love to see more products added in near future with more eyeshadow colors to choose from, along with better pricing on the skincare line. Thank you so much for being a good company.

Così Gustoso/So Tasteful
United States
Over 2 years using the app
Blanka replied June 21, 2022

Thank you for your feedback! We love receiving feedback from merchants like you so that we can always strive to improve the platform. We are so happy that you like the flat rate shipping we have implemented :) As always if there is anything we can do to help make your experience better, please reach out anytime to hello@blankabrand.com

November 13, 2023

So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.

LUNA
Canada
2 months using the app
Blanka replied November 14, 2023

We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!

April 3, 2022

I love Blanka's Products! The customer service is outstanding! I'm excited about my new beauty business!!

. . . not by sight BEAUTY
United States
Almost 2 years using the app
Blanka replied April 4, 2022

We are so excited that you love our products. Soon we will be launching even more products that we know you will love <3 As always, if you need any support, you can always reach us at hello@blankabrand.com

February 23, 2023

I have had a super good experience with Blanka. Beck is always available and responds super quickly.

vountéh
Sweden
Almost 2 years using the app
Blanka replied February 23, 2023

Thank you for your lovely review about your experience with Blanka so far. We are very excited to see your brand launch and we'll always be available if you have any questions or concerns!