Reviews (247)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality, effective products and user-friendly interface. They appreciate the unique product line and the ability to brand their own products. The customer service, especially from team members John and Patrick, is praised for its quick response and professionalism. The app offers flexible membership tiers and exceptional support, including e-commerce and drop shipping guidance. Merchants also value the swift issue resolution and reasonable pricing, enabling them to offer great value to their customers while maintaining profitability.

September 16, 2023

So far, the experience with this company has been outstanding! Their customer service is great, John and Patrick have really helped me these past few weeks!

Kind Vibe Cosmetics
Spain
6 months using the app
Blanka replied September 17, 2023

We're always more than happy to help so please don't hesitate to reach back to us at hello@blankabrand.com anytime you need help! Thank you for choosing Blanka!

September 30, 2023

Fantastic customer service and support. These guys have gone out of their way to make this an easy process getting everything setup. The products are high quality and we definitely recommend Blanka for your retail site or physical store. Thank you again guys for helping us!

50 Caliber
United States
19 days using the app
Blanka replied October 2, 2023

We're glad you're happy with the service and support you received so far. Our team is always ready to go above and beyond for you because your experience is important to us! Thank you so much for your feedback and for recommending Blanka. Don't hesitate to reach back to us at hello@blankabrand.com anytime.

September 15, 2023

John was a great help in all of my questions and made me confident in moving forward. I was somewhat indecisive and was being held back by uncertainness. But John definitely communicated much clarity to me for things to go smoothly.

Lumine Clear
United States
6 months using the app
Blanka replied September 17, 2023

We're glad you had a smooth experience with our support team! Transparency and trust is very important to us so we always make sure to communicate all information clearly and truthfully. Thank you for using Blanka!

November 23, 2023

In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!

Frankie Blair
Australia
8 days using the app
Blanka replied November 29, 2023

Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at support@blankabrand.com. We're here for you!

November 1, 2023

I highly recommend Blanka. John is extremely knowledgeable and helpful. Blanka is the perfect place to start your own makeup brand.

Lion of Judah Christian Apparel
United States
2 months using the app
Blanka replied November 2, 2023

Thank you for your recommendation! We're happy you had a great experience with our team. We're always happy to help you and we appreciate you for choosing and recommending Blanka!

October 17, 2023

I didn't test the products yet, but their Customer Support is outstanding, John was very patient and helped me with everything!

Be Like Venus
Spain
5 months using the app
Blanka replied October 18, 2023

We're happy you had a great experience with our Customer Support and you can rest assured that we'll always do our best. Also, we hope you can try our products soon so don't hesitate to reach back to us if you need any help or if you have any questions. We are always happy to help!

December 6, 2023

Great communication and explanation received from John! Friendly and helpful! Thanks John!

Xophia Flame
Netherlands
About 2 months using the app
Blanka replied December 7, 2023

Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!

August 26, 2023

They have been awesome to work with! Really enjoying partnering with Blanka. The app is easy to use and very user friendly!

Nomadek Roots
United States
11 months using the app
Blanka replied August 28, 2023

So glad to hear that and we're happy you're enjoying our partnership! We also do love working with you so thanks for using Blanka!

October 10, 2023

Absolutely love Blanka staff. Everyone is so helpful and knowledgeable. When I encountered a problem with my store the IT worked diligently and reps im sorry i cant recall their names but they were so patient and stayed communicating with me until my issue was resolved. I am very thankful for the entire staff IT creators all for bringing this service/company to us entrepreneurs allowing us to live our dreams an be owners of our own beauty brands

GLITXY
United States
29 days using the app
Blanka replied October 12, 2023

You're very much welcome and we're always happy to help you however we can because we value your experience as well as your business! Thank you for choosing Blanka!

June 27, 2023

Thank you Patrick and Lee, the most important thing to success in our partnership is customer support and you have proven that you are the best in your field.

CHAYA SHOP
Saudi Arabia
5 months using the app
Blanka replied June 29, 2023

You're very much welcome! We know the importance of providing excellent customer support so you can always count on us to do our best for you. Thank you for choosing Blanka!