Bold Subscriptions , 378 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

February 19, 2021

Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service

BallBOX
United Kingdom
Almost 2 years using the app
BOLD replied February 22, 2021

Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!

January 11, 2022

Jericho was a great help. Got everything set up with our new theme. Bold works great! We've been using it for about 2 years now

Nearby Naturals
United States
Almost 2 years using the app
BOLD replied January 12, 2022

Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jericho. Thanks so much for choosing Bold, we wish you every success!

October 1, 2021

I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.

ENBYNYC
United States
Almost 2 years using the app
BOLD replied October 4, 2021

Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!

September 26, 2021

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
New Zealand
Almost 2 years using the app
BOLD replied September 28, 2021

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

Edited October 7, 2021

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Bowie's Bites
United States
Almost 2 years using the app
BOLD replied September 24, 2021

Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.

September 27, 2021

The app works as should.
Spoke with Nir staff helped me get the issue resolved quickly and put a lot of heart into getting the query resolved!

Archie & Izzy
Ireland
Almost 2 years using the app
BOLD replied September 28, 2021

Thank you for your review. We are so happy that Nir was there to help you resolve any issues you were having. Thank you for choosing Bold!

Edited October 6, 2021

This is a simple app to make subscriptions on my website The help center is wonderful for quick reliable solutions and help, especially Gagandeep . Update - had another reason to contact the help desk and got a swift reply with all the answers I needed (so no back and forth) from the representative Kelsey.

CHC Direct
United States
Over 1 year using the app
BOLD replied June 9, 2021

Thank you for the review! Kudos have been passed along to Gagandeep.

June 24, 2021

Gagandeep and their customer support team are great. They took the time to work out a few issues we were having. They also took the time to educate us on some shopify features that we were looking to utilize. Very happy with our purchase of this app so far.

FEHU LLC
United States
Over 1 year using the app
BOLD replied June 24, 2021

We really appreciate the review. We are so happy that we could help you with out with our app. Thank you for choosing Bold!

January 22, 2021

Had a very easy install thanks to Simran from Bold's support team. This app has all of the features that our brand is looking for, would recommend!

Roo Skincare
United States
Over 1 year using the app
BOLD replied February 2, 2021

Thank you so much for your review and recommendation. Wishing you the best with your subscriptions!

October 13, 2021

Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!

Natural Heaven Pasta
United States
Over 1 year using the app
BOLD replied October 20, 2021

Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.