Bold Subscriptions , 378 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

Edited March 12, 2024

Works well for our company. Would recommend

Beck & Bulow
United States
12 months using the app
BOLD replied April 5, 2023

Thank you so much for the review and recommendation. We are thrilled to hear that our support team has been able to help you so efficiently! We are working hard to improve and develop new features everyday, so needless to say, reviews like yours make our day! Thanks for your continued support!

December 7, 2021

Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!

Thryv Organics
United States
12 months using the app
BOLD replied December 20, 2021

Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)

December 15, 2020

Excellent, does a great job! Way better than expected. Customer support is fantastic, went out of their way to help me. Highly recommend this app!

Urban Grocer
United Kingdom
12 months using the app
BOLD replied December 15, 2020

Thank you so much for your review! We are thrilled you are enjoying the app and that we were able to assist you. If you ever need us we will be there to help, anyway we can.

October 29, 2021

Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.

Bag of Bones Barkery
United States
12 months using the app
BOLD replied November 3, 2021

Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!

December 7, 2020

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Nyah Beauty
United States
11 months using the app
BOLD replied December 8, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using Bold!

September 30, 2021

Great customer service. Live chat for instant help is a real big deal! Thank Kelsey for the detailed explanations!

OregonBeerClub
United States
11 months using the app
BOLD replied October 4, 2021

Thank you for the review. So glad Kelsey was there to provide you with the support you needed!

July 7, 2021

The subscription app is working great - it was integrated into my site by Bold support and when I had a small issue they fixed it straight away. Highly recommended.

Coffee Machines and Beans
Australia
11 months using the app
BOLD replied July 8, 2021

Thank you for your review. We are so happy we were there to help you, thank you for choosing Bold!

Edited August 18, 2021

***UPDATE 08/18/2021*** I have been the neediest customer ever. Gagandeep helped me out most recently and was awesome. Bold customer service has been top-notch! Thank you for helping your PITA customers!! :) ***ORIGINAL REVIEW*** I am on V1 of Bold Subscriptions. Once the full functionality of V1 is on V2, we will migrate over. Customer support is great! Aman has been beyond helpful and quick in helping me work through troubleshooting.

Ecocentric Mom
United States
11 months using the app
BOLD replied August 10, 2021

Thank you for the kind review! We are so happy that Aman was there to help you find a solution to your issue. Thank you for choosing Bold.

November 10, 2020

Brilliant!! Sid was extremely helpful too with setup! Would highly recommend this app...as easy to setup and easier to manage than others available.

JavaHub
United Kingdom
10 months using the app
BOLD replied November 16, 2020

Thank you so much for the review and recommendation! We are so happy to hear that Sid was able to help you out, and that you are finding the app easy to set up and manage.

February 14, 2022

Bold has been great to work with! Fast and friendly customer service. My associate Kelsey was able to fix a problem that would have taken me days to fix.

Grow Box NTI
United States
10 months using the app
BOLD replied February 16, 2022

Thank you for the kind review! We are so happy that Kelsey was there to help you. Thank you for choosing Bold!