Bold Subscriptions , 377 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

August 30, 2021

Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.

Archer and Olive
United States
10 months using the app
BOLD replied August 30, 2021

Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.

October 4, 2021

I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!

Pure Relief
United States
10 months using the app
BOLD replied October 13, 2021

Thank you for your review. We are so happy that Nir was there to help you!

October 15, 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
United States
10 months using the app
BOLD replied October 20, 2021

Thanks for the review. We are are so happy you love the app!

November 17, 2021

Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!

Entry Envy
United States
10 months using the app
BOLD replied November 18, 2021

Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.

June 28, 2021

Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!

Harvest of Joy Microgreens
United States
10 months using the app
BOLD replied June 28, 2021

Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!

January 25, 2023

We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.

pinupwow.mobi
United Kingdom
9 months using the app
BOLD replied January 27, 2023

Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!

October 18, 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
United States
9 months using the app
BOLD replied October 20, 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

January 15, 2021

In my free trial still but getting set up and customizing my widget for my website was a breeze thanks to Gaurav's help! Quick and fast customer service, very appreciated.

Dermy Doc Box
United States
9 months using the app
BOLD replied January 20, 2021

Thank you for the great feedback. We are so thrilled to hear that Gaurav provided you with quick and effective support. Please check our Help Centre and don't hesitate to reach out to our live chat if you require more assistance!

December 15, 2020

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

tryCrystals
United States
8 months using the app
BOLD replied December 22, 2020

Thank you so much for the feedback. Happy to hear that our support team was able to offer quick and helpful support.

Edited August 11, 2021

I received great customer service from both Nirav C and Kelsey. They answered all questions and were very professional. I found them to be very knowledgeable. Weeks later, I needed additional assistance and I was fortunate enough to have Nirav come to my aid. He was amazing, walked me through the steps I needed to take to resolve my problem. He was patient, knowledgeable and clear in his instructions. Bold you are very lucky to have such an excellent team member who is a professional and committed to resolving an issue even when it is a difficult one. I am very thankful that he responded to my second request for assistance!

Peridot Pure
United States
8 months using the app
BOLD replied July 13, 2021

We're so glad that Nir and Kelsey were both there to help and answer your questions. Thank you for your kind review and thanks for choosing Bold!