Bold Subscriptions , 304 reviews

Overall rating
Counts per rating level
  • 69% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexible subscription plans and billing options, making it a crucial tool for subscription-based businesses. Its robust reporting and analytics features are praised for aiding in informed decision-making. Despite some finding it slightly challenging to customize, it's described as a game-changer for businesses. The app's seamless integration with Shopify and continuous updates reflect a commitment to quality. The responsive and expert customer support team is highly commended, quickly resolving any reported issues to enhance merchant satisfaction.

Edited September 22, 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with

One Happy Coffee
United States
About 2 hours using the app
March 8, 2021

Customer Service is insane. Immediately responsive and incredibly helpful! I couldn't figure out how to customize some of the widget components and Gustav helped build EXACTLY what i needed.

Innovative Gx Laboratories
United States
2 days using the app
BOLD replied March 8, 2021

Thank you for your review. We are so thrilled that Gustav was there to help you and that he helped you with exactly what you needed! Thank you for choosing Bold!

December 4, 2020

Simran did a great job for us! Thanks again!
Simran a fait un travail exceptionel ! Merci encore !!!

Wilder & Davis
4 days using the app
BOLD replied December 8, 2020

Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!

February 9, 2021

The team at BOLD has been tremediously helpful. We have installed the BOLD Subscription V2 solution and the team supported troubleshooting initial setup. Jericho & Gagandeep were attentive and knoweldgeable about the solution design. Collaboratively we resolved the intitial install challenge. Great Customer Service!

Floral Design By Heidi
United States
1 day using the app
BOLD replied February 9, 2021

Thank you so much for your review. We are so happy that Jericho and Gagandeep was there to help you! We will always be there when you need us, thank you for choosing Bold!

Edited January 12, 2021

Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.

Go Good NZ
New Zealand
1 day using the app
BOLD replied January 20, 2021

Thank you so much for your review. We are super happy that Simran was there to help you with your installation questions. If you ever need any more assistance we are always happy to help. It looks great!

March 2, 2021

Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!

OhSo Tasty
United States
About 23 hours using the app
BOLD replied March 3, 2021

Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!

November 15, 2020

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

United Kingdom
1 day using the app
BOLD replied November 16, 2020

Hi there, Subscriptions do recur automatically! Also you can read more about the cancellation flow for your subscribers here:

January 16, 2021

Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!

United Kingdom
About 21 hours using the app
BOLD replied January 20, 2021

Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up of Bold Subscriptions V2.

Edited February 9, 2021

Looks like an awesome app, the support is amazing Gagandeep was really helpful and supportive and solved my issues really effectively. Gagandeep deserves a pay rise to be honest, what a nice dude. Bold great job on your customer service. I don't know how good the app is yet, as still waiting for the connection team to manually set up the App as the automatic process did not work on the Split theme. Gagandeep helped a lot though getting me in touch with that team... it does take 5-7 days for manual connect but hopefully this get's completed quicker and I can leave a review about the actual app and functionality. Gagandeep was great though 5* would recommend,

Chai Guys
United Kingdom
28 minutes using the app
BOLD replied February 9, 2021

Thank you for your review. We are very happy that Gagandeep was helpful and that he was able to help you with your issues. We are always there when you need us! Thank you for choosing Bold.

January 4, 2021

Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.

Gunush Store
United Kingdom
About 1 hour using the app
BOLD replied January 12, 2021

Thank you so much for your review! So happy to hear that our team was able to help you get set up and ready to go.