Bold Subscriptions , 287 reviews

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 18, 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
United States
Time spent using app: 11 months
BOLD replied October 20, 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

October 15, 2021

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

The Soap Company of Nova Scotia Ltd.
Canada
Time spent using app: 7 days
BOLD replied October 20, 2021

Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!

October 15, 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
United States
Time spent using app: 10 months
BOLD replied October 20, 2021

Thanks for the review. We are are so happy you love the app!

October 13, 2021

Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!

Natural Heaven Pasta
United States
Time spent using app: Over 1 year
BOLD replied October 20, 2021

Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.

Edited October 13, 2021

Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC

William Gunn Wines
United States
Time spent using app: 7 months
BOLD replied October 13, 2021

Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!

October 13, 2021

Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.

Luscombe
United Kingdom
Time spent using app: 2 months
BOLD replied October 13, 2021

Thank you kindly for your review. We are always happy help in anyway way we can!

October 4, 2021

I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!

Pure Relief
United States
Time spent using app: 10 months
BOLD replied October 13, 2021

Thank you for your review. We are so happy that Nir was there to help you!

October 1, 2021

I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.

ENBYNYC
United States
Time spent using app: Almost 2 years
BOLD replied October 4, 2021

Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!

September 30, 2021

Great customer service support! Any issues they are happy to help us solve it with timely responses

Offshoot Coffee
Australia
Time spent using app: 4 months
BOLD replied October 4, 2021

It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!

September 30, 2021

Great customer service. Live chat for instant help is a real big deal! Thank Kelsey for the detailed explanations!

OregonBeerClub
United States
Time spent using app: 11 months
BOLD replied October 4, 2021

Thank you for the review. So glad Kelsey was there to provide you with the support you needed!