Bold Subscriptions , 282 reviews

Overall rating
4
Counts per rating level
  • 69% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 19, 2020

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Alpeka
United States
Time spent using app: About 2 months
BOLD replied November 20, 2020

Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!

November 19, 2020

The support team is out of this world! Our tech Abhi has been very helpful. They're knowledgeable and quick to help solve problems promptly

Texas Roadhouse Butcher Shop
United States
BOLD replied November 19, 2020

Thank you so much for the review! Thrilled to hear that you had such a positive experience with Abhi and the rest of the support team. Please feel free to reach back out at anytime if you have any more questions.

November 15, 2020

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

Himmaleh
United Kingdom
Time spent using app: 1 day
BOLD replied November 16, 2020

Hi there, Subscriptions do recur automatically! Also you can read more about the cancellation flow for your subscribers here: https://support.boldcommerce.com/hc/en-us/articles/360050716832-Cancellation-Dunning-Management

Edited June 22, 2021

I've been using Bold Subscriptions for the past two months and I have experience using both V1 and V2. The platform is great but I'm not quite sure how I feel about V2 just yet. It is currently stripped of a lot of the customization features that are offered in V1 so I've been reaching out to Support a lot for CSS/styling purposes. That being said, I've never met a more responsive support team to handle any request — they are so solution-oriented, patient, and kind. I appreciate the help and want to give a special shoutout to Vighnesh, Rifat, Cody, Daniel, and Simran. I am hopeful that V2 is continuously being optimized and will continue to use Bold V2! Updated: June 2021. Pleased with the updates that have been made. Thanks for your help Kelsey!

Sniper Sharp
United States
Time spent using app: 8 months
BOLD replied November 12, 2020

Thank you so much for your review. We are really appreciative to hear your perspective as someone who has used both V1 and V2. We are always looking for ways we can improve our app, and so we will definitely take your feedback into account. We are so happy to hear we are offering great support, and look forward to continue working with you!

November 10, 2020

Brilliant!! Sid was extremely helpful too with setup! Would highly recommend this app...as easy to setup and easier to manage than others available.

JavaHub
United Kingdom
Time spent using app: 11 months
BOLD replied November 16, 2020

Thank you so much for the review and recommendation! We are so happy to hear that Sid was able to help you out, and that you are finding the app easy to set up and manage.