Bold Subscriptions , 288 reviews

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
September 21, 2021

So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs.
Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.

Bridge Coffee Roasters Ltd
United Kingdom
Time spent using app: 3 months
BOLD replied September 22, 2021

Thanks for the review. Kudos have been passed to Nirav, and Guri.

September 16, 2021

Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!

Grand Dog Essentials
Canada
Time spent using app: 7 months
BOLD replied September 16, 2021

Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!

September 14, 2021

Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!

Humble Brands
United States
Time spent using app: Over 1 year
BOLD replied September 14, 2021

Thank you for the review. We are so happy that Kelsey provided you with the support you needed to fix the issues you were experiencing. Thank you for choosing Bold!

September 11, 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
Hong Kong SAR
Time spent using app: 9 days
BOLD replied September 14, 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!

September 8, 2021

I've just finished the setup with the wonderful assistance from Gagandeep! I am looking forward to working with Bold! Thanks for your help! :)

LIMITLESS BRAIN
United States
Time spent using app: 8 months
BOLD replied September 8, 2021

Thank you for leaving a kind review. So pleased that Gagandeep was there to assist you. Looking forward to working with you some more, thank you for choosing Bold!

Edited September 10, 2021

Amazingly Fast & helpful Tech support (Gagandeep, you're the true MVP!) The Youtube tutorials are also key in installing & so forth
Update: Jericho was amazing too, Much Thanks
Cheers

Turfue
France
Time spent using app: 8 months
BOLD replied September 8, 2021

Thank you for the review, we really appreciate it. We are so happy that Gagandeep was there to support you and that the YouTube tutorials were helpful. Thanks for choosing Bold!

September 1, 2021

Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.

Pasta Boys
United Kingdom
Time spent using app: 3 months
BOLD replied September 2, 2021

Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!

August 30, 2021

Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.

Archer and Olive
United States
Time spent using app: 7 months
BOLD replied August 30, 2021

Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.

August 28, 2021

Guarav is the bomb! The only times I've needed to reach out to Bold support they've known exactly what's wrong and how to fix it. Each and every time it's been my own user error, which are issues I can fix on my own lol! Coming from a fellow tech support agent, well done @bold's support!

Ugly Cup Coffee
United States
Time spent using app: Over 1 year
BOLD replied August 30, 2021

Appreciate the review! Always happy to hear that our Merchant Success Team is able to help. Thanks for choosing Bold.

August 27, 2021

Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.

Whitestone Cheese Co.
New Zealand
Time spent using app: 9 days
BOLD replied August 30, 2021

Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.