Bold Subscriptions , 377 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

February 23, 2021

They help me with the manual set-up in 5 minutes everything works. Very happy with the services. I recommande!

Cafeinmtl
Canada
About 2 years using the app
BOLD replied February 24, 2021

Thank you so much for your review and recommendation!

May 1, 2021

Very simple to use and works great so far. Customer and technical support are fast and efficient - thanks Daniel!

Biodynamic Coffee
Canada
About 2 years using the app
BOLD replied May 4, 2021

Appreciate the review. We'll be sure to pass along the shoutout to Daniel. Thanks for choosing Bold.

August 10, 2021

Great customer service! I had a successful promo thanks to them! s/o to Jericho and the rest of the team who are extremely hands on!

SkincareEssentials
United States
About 2 years using the app
BOLD replied August 10, 2021

Thank you for your review. We are so happy that you had a successful promo and that Jericho and team were there to provide you the support you needed!

April 30, 2021

Great app for subscriptions. Easy to customize and for clients to easily control and manage their subscriptions.

Goodness Gracious
United States
About 2 years using the app
BOLD replied May 4, 2021

Thanks for the review, and thanks for choosing Bold. If you ever need assistance check out our Help Centre or email in. Always happy to hear from you and provide support.

January 17, 2022

Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.

mademensgrooming.com
United States
About 2 years using the app
BOLD replied January 18, 2022

Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!

January 10, 2022

Just off of on online help with Vineet. They were incredibly patient with our issue and fixed it seamlessly. Excellent customer service!

Littlemore Organics
United States
About 2 years using the app
August 5, 2021

Kelsey was amazingly helpful and swift and thorough with her support. Helped me massively! Bold is head and shoulders above their competition

Winners Only Health & Wellness Ltd
United Kingdom
About 2 years using the app
BOLD replied August 5, 2021

Thanks for the kind words. Kudos have been passed forward to Kelsey. Appreciate you choosing Bold. We're always happy to help.

January 12, 2021

Simran was very helpful with fixing some coding issues! He was patient with my needs and worked in a timely manner

Light The Candle Co
United States
Almost 2 years using the app
BOLD replied January 20, 2021

Thank you for your review. Very happy that Simran was helpful and was able to solve your coding issues. Everything looks great!

January 19, 2022

The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!

naturebaby.dk
Denmark
Almost 2 years using the app
BOLD replied January 21, 2022

Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!

March 4, 2022

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Biomeology
United States
Almost 2 years using the app
BOLD replied March 7, 2022

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!