Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust SEO and image optimization features, including automatic image correction, link fixing, and SEO-friendly alt tags and file names. They appreciate the autopilot setting, intuitive interface, and increased traffic from enhanced Google snippets. Detailed SEO reports and automatic sitemap updates are also valued. The customer support is described as responsive and knowledgeable, often going the extra mile to assist. Merchants see it as a solid investment that boosts conversion rates and improves user experience.

December 3, 2018

kann noch nichts sagen... habe die App erst jetzt installiert und will Sie mal checken aber z.Z. noch keine Bewertung möglich.

Druidenküche-Zahngold
Germany
Almost 3 years using the app
July 5, 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Bespoke Baby Gifts
Australia
Over 2 years using the app
July 11, 2023

I loved this app at the start, but then problems came from out of nowhere...

I have been paying for this app since late 2021 & now all of a sudden I checked back on it & my pro plan was removed without me stopping the subscription, while still being charged every month...

Their support team is all over the place, people asking me the same questions without looking back at the previous chats & they said I cancelled my subscription on the 8th July, even though on my upcoming bill the app is still being charged...

I didn't cancel the app, I got in touch with them because I noticed I was being charged but getting told I'm on the free plan.

Tyreseal.ie
Ireland
Over 1 year using the app
Booster SEO replied July 13, 2023

Hi there,

Darrel here from Booster SEO.

I've read your app store review and I sincerely apologize for the mishap.

We are aware that this caused disruptions to your website's SEO, and we deeply regret the inconvenience caused.

We have gone ahead and sent you an email so that we can resolve this issue. Please respond to the email we sent you.

We are committed to providing you with the best service possible and will do everything in our power to ensure that you have a positive experience with our app moving forward.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

March 28, 2020

Terrible customer service. It's been over a week, and I still haven't gotten my bug resolved from the customer service team. Ridiculous because my SEO is compromised because of them.

hexaTile Touch
United States
Over 2 years using the app
Booster SEO replied March 28, 2020

Hi there,

My sincere apologies for the hassle here.

As seen in our reply yesterday (https://share.getcloudapp.com/eDuxDzJj) we are working to resolve your issue. I'm sorry it's taking longer than expected, I'd be more than happy to offer a full refund if you like though. Please feel free to get in touch any time (stuart@boosterapps.com).

Cheers,
Stuart

December 11, 2018

not working not working not working not working not working not working not working not working not working not working not working not working

Treasure Studios Art
Australia
About 2 years using the app
May 24, 2016

installed no problem but... when trying to sync my images this is the message i keep getting: {"status":"500","error":"Internal Server Error"} ??

Hushhush1
Switzerland
About 2 years using the app
January 5, 2019

I was asked to rate this app before any images were synced or before I could actually ascertain what the app does.

FlicWic Store
United States
Almost 2 years using the app
February 14, 2019

Doesn't work for me. tried several times and live ALT empty...:(

Lilly and Mimi Fabric Shop
United Kingdom
Over 1 year using the app
September 18, 2019

I deleted the app after a few hours, and they still charged my the full price of $24.95 a month later. Shopify have asked them to refund me the money, but they have not even bothered to reply. Be very careful if you install this app!

XBODY UK
United Kingdom
Over 1 year using the app
September 16, 2019

This app is garbage. It leaves behind SO MUCH code. As soon as you stop paying your store slows down immensely. DO NOT DOWNLOAD THIS APP.

Untold Time
United States
Over 1 year using the app