BOOSTER SEO IMAGE OPTIMIZER
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (9,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SEO performance and visibility on Shopify stores. It features a user-friendly interface with tools like image compression, automatic alt text, and meta tag generation that enhance site speed and traffic. The customer support is praised for its responsiveness and helpful SEO advice, making it ideal for both new and experienced store owners looking to improve their online presence.
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Extremely slow application, unusable. The support is an equally useless chatbot
Hi there,
I'd like to extend our apologies about your recent experience with our app and support. I’d also like to take this opportunity to clarify and assist further.
Our app is coded to be lightweight and designed to integrate seamlessly with your store. However, certain factors outside of the app such as your store’s theme, leftover codes, other installed apps, or Shopify’s API status can occasionally affect its performance. I’d be happy to investigate and work with you to identify and resolve any issues should you decide to reinstall the app.
Regarding your mention of our support, I assure you that our chat support is entirely handled by humans, committed to providing personalized assistance. If there’s anything we could have done better, I’d love to hear your thoughts so we can continue improving.
I have sent you an email so we can hopefully continue this conversation and work towards a resolution as soon as possible.
Thank you for your understanding, and I hope to hear from you soon.
Best regards,
Lester
The fact that it could not add our store's name to the naming of the image files, something so basic, yet it could not. Also after reviewing our site, the recommendations were installing dozens of more apps to do their suggested work. Pointless waste
Die App lädt die ganze Zeit und hat absolut keinen Nutzen, der Support meldet sich nicht zurück oder hält einen auf den Laufenden, einzig positive ist das man das Geld für das Abonnement als Shopify Guthaben erhalten hat.
Hi there,
Lester here from Booster SEO Tier 2 Support. I’ve read your recent review, and I’d like to extend our sincerest apologies for the challenges you’ve encountered while using our app. We deeply regret any inconvenience this has caused, as it does not reflect the level of service and support we strive to provide to our valued merchants.
Our engineering team is still actively investigating and working to resolve the isolated issue that you're experiencing. However, due to its unique and complex nature, it has taken longer than expected to implement a fix. I want to assure you that we are fully committed to resolving this as soon as possible and we have been taking steps to ensure that no affected stores are charged while we work on a solution. For those who may have been billed, we’ve promptly processed refunds or account credits to make things right.
To address this further, I’ve sent you an email so we can hopefully continue this conversation and work towards a resolution together as quickly as possible.
Thank you for your understanding, and I look forward to hearing back from you soon.
Best regards,
Lester
Me ha empeorado el SEO de los productos, aunque es verdad que el servicio de atención al cliente ayudan, pero tardan y no lo hacen bien, el error de duplicado me ha vuelto a aparecer, después de arreglarlo ellos
Hi there,
We’ve just read your review, and we’re disheartened to hear about the challenges you’ve encountered with your SEO. We completely understand how frustrating this can be, and we’re genuinely sorry for any inconvenience this has caused.
I’d like to clarify that our app is designed to improve SEO over time, but results can take a few months as search engines take time to re-crawl and index your site. Regarding the duplicate issue, I apologize for the inconvenience it has caused you. I have previously detailed the fix I provided 6 days ago but the conflicting SEO tags could have been reintroduced by a theme update or if you've installed another app that has certain SEO functions. However, I assure you that we are committed to ensuring this is resolved once and for all.
We have sent you an email with further details and a special offer as a gesture of goodwill, and we're looking forward to your response.
Thank you again for bringing this to our attention, and I hope we can work together to resolve it.
Best regards,
Lester
Our experience with the app has been a waste of time and money.
While the initial service was good, including website reviews and feedback, the quality has significantly dropped. We reached out to the company 2 to 3 months into our subscription to express our concerns about not seeing any benefits. They assured us that it would take about 6 months to see results. Now, about 6 months, we still haven’t experienced any improvements.
Additionally, I uninstalled the app a few days ago but noticed that we are still being charged for the period from 2025-01-16 to 2025-02-15(full month). When we contacted customer service, they were unable to provide clear information about the charges and only mentioned that we wouldn't be billed for a full month.
Glad you're finding the SEO audit and suggestions useful right from the start! Thanks for choosing our app. We're here for any questions you have! 😊
- Kevin & Booster SEO Team
I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.
Hi Expressive DeZien,
Darrel here from Booster SEO. I've read your recent app store review and sincerely apologize for the inconvenience caused.
Sorry for any confusion here. The reason you were charged is that you uninstalled the app after your monthly subscription began or renewed which was on May 5, 2024, you uninstalled the app on May 13, 2024. No worries though, we will be happy to get this sorted for you.
We have gone ahead and sent you an email to resolve this issue.
We look forward to your response to our email and hope you are open to clearing this up.
Cheers,
Darrel
Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.
Raised a ticket and was given a generic response:
"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."
They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.
TBH quite over the product that fails in its primary functions.
Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.
Hi Peter,
This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.
I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.
Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:
1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.
2. We can remove or disable the "brand" field from our app's code.
In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.
Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.
Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.
Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.
Best regards,
Pat
This app comes with a free trial. There was no indication of how to successfully cancel the membership before the trial period ended. We spent over 30 minutes looking for how to communicate our wishes and how to change our subscription to no avail. Misleading to consumer and actually a waste of our time.
Hi SW Coast Refills,
Darrel here from Booster SEO, thanks for getting in touch!
I've read your recent app store review and I sincerely apologize if you didn't manage to find how to cancel the app's paid plan or trial period.
To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription.
Here is our guide on how to uninstall the app - https://help.boosterseo.com/en/articles/8771541-how-to-cancel-a-paid-subscription
We really hope to improve your experience with our app so we sent you an email with more details.
Please let us know if you have other concerns.
Cheers,
Darrel
The application is not working. Contacted support, they told me to wait 48 hours. Everything is still not resolved. After many days of contact, the answer was still mechanical. I approved the 69 usd per month plan. Ridiculous. Lots of good reviews for the app. But am I not the only user? Cheap.
Hi there,
We sincerely apologize for the inconvenience you've experienced with the image compression feature.
The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly.
I want to assure you that our app is designed to provide comprehensive SEO benefits. We have sent you an email to resolve this issue.
We look forward to your response and hope you are open to clearing this up.
Thank you for your patience and understanding as we work to ensure a smooth experience for you moving forward.
Best regards,
Pat
I tried this app with the free trial. A few days later I downgraded back to the basic (free) plan and guess what? At the end of the month I was still charged. I have uninstalled the app and I'm never using it again. Give me a refund, thanks.
Hi there,
Darrel here from Booster SEO.
I've read your recent app store review and I'm very sorry to hear that you got charged.
I am very sorry for the confusion. Please note that the reason you were charged was because the app was uninstalled after the Trial Period. The app was installed and the Premium plan's 7-day trial period started on March 2, 2024, but the app was uninstalled on March 28, 2024. To avoid being charged, the plan should have been downgraded to the Free plan or the app should have been uninstalled before March 9, 2024.
However, as a courtesy and since you haven't used the app for the full billing period, we proceeded and reversed the charge yesterday. We also sent you an email for more information.
I hope this clears up any confusion and we wish you and your business all the success! If you have any other questions or concerns, please feel free to reach out or respond to the email we sent you.
Regards,
Darrel