Overall rating
4.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its valuable SEO and image optimization tools, including automatic generation of SEO-friendly alt tags and file names. It's praised for improving website ranking, traffic, and conversions, with a free option that slightly boosts store speed. Merchants report significant time and cost savings in SEO settings adjustments. The customer support is highly regarded for their responsiveness and expertise.

September 8, 2023

Super expensive and doesn’t do what it says.

Look at your ‘Alt text’ after running the optimization prompt – nothing. The report will tell you that it did a great bulk edit and completed it successfully, but very wrong! It did rename all the photos properly – actually very well (5 stars there, but that’s the end of the 5 stars for me).

Look at Meta Data/Descriptions after it says it “optimized” it for you – Nothing! No changes!

My images were already optimized (somewhat) at under 400k for size, but out of 2400 photos it only dropped the amount by 76mb.

I encourage users to ‘actually’ look to see if this app is making substantial changes to your site in a positive way. The funny part is, I did all the recommended optimization through their app AND then I went into the ‘SEO Audits section – Select a Product’ then looked – no alt text was ever added, matter of fact, they are telling you to add it manually to improve your product SEO. So! I didn’t stop there, I tried again and nothing, again – so I installed Hextom: Bulk Image Edit & SEO (simultaneously with this app), then I ran their Alt Text on a few of my listings.

Guess what “this” Booster SEO app said on those listings when I refreshed the page? ….. Great Job! You added Alt Text and my score went up. WTF! I signed up for the $69.99/mo plan!!! That is a ridiculous amount of money – ESPECIALLY when it’s not doing what it says it’s going to do and I had to install another app to help show me all this! Btw, that app is so far amazing! Everything you tell it to do, you can go look and it actually does it – for a fraction of the price! Guess where my business went?

Another thing the Meta Data & Descriptions – no change, whatsoever….
So, I contacted customer support and they said our app can’t and doesn’t change text. Which I can sort of understand (you don’t want apps messing with your own words) Well, it doesn’t even add or do anything to optimize. ALL THIS DOES is give you a nice report (when clicking into every listing you have) how to try and optimize it yourself. So, for some maybe that knowledge is enough to pay that kind of money, but you can find that on google for free, just look up how to optimize your website for SEO, or better yet YouTube is packed with info!

Sorry for the rant, but I don’t care how many 5 stars this has, look for yourself…. It’s not doing what it portrays to do when you read about it when purchasing and the reason for this big review is I am a HARD worker, along with others, I’m sure. It’s not fair that they are wasting their money every month (an extreme amount!) for something that is not doing what they think it is. Again, just run the test folks, look for yourself! For all you small business owners trying to succeed, I wish you the best! You can do this!

Love My Animal Life
United States
About 12 hours using the app
Booster SEO replied September 9, 2023

Hi Lori,

Pat here from Booster SEO Tier 2 Technical Support. I've had the chance to read your review on the app store, and I'd like to offer my heartfelt apologies for the less-than-ideal experience you've encountered.

We deeply appreciate your feedback, and your business matters greatly to us. We're committed to addressing this issue with the utmost seriousness, as we genuinely value your satisfaction. To discuss the details further, I've sent you an email to continue our conversation.

Please accept our sincere apologies once more, and I'm eager to hear from you soon.

Best regards,
Pat

April 19, 2023

I'm sure the app works for many people but for me I didn't like the changes it made to my URL's. But the worst part was when I uninstalled the app it removed MOST of my ALT-Text from images which existed before the app was installed. I contacted support and there was nothing they could do other than apologise.
It's not fair to offer an app that when the subscription is cancelled, it removes hours of hard work which was put in BEFORE the app was installed. I have about 300 images I need to go and add image text to now.

Mulbury
Australia
4 days using the app
Booster SEO replied April 19, 2023

Hi Aaron

Bryan here from Booster Apps Support.

I read your recent app store review and we're so sorry to hear that you encountered issues whilst using our app to improve your SEO. Something I'd like to clarify is that our app does not remove your ALT text once uninstalled, the ALT text will remain if the app is uninstalled.

However, we would like to investigate this and get to the bottom of what happened. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app.

Looking forward to hearing from you.
Regards,
Bryan.

*Update July 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

July 11, 2023

I loved this app at the start, but then problems came from out of nowhere...

I have been paying for this app since late 2021 & now all of a sudden I checked back on it & my pro plan was removed without me stopping the subscription, while still being charged every month...

Their support team is all over the place, people asking me the same questions without looking back at the previous chats & they said I cancelled my subscription on the 8th July, even though on my upcoming bill the app is still being charged...

I didn't cancel the app, I got in touch with them because I noticed I was being charged but getting told I'm on the free plan.

Tyreseal.ie
Ireland
Over 1 year using the app
Booster SEO replied July 13, 2023

Hi there,

Darrel here from Booster SEO.

I've read your app store review and I sincerely apologize for the mishap.

We are aware that this caused disruptions to your website's SEO, and we deeply regret the inconvenience caused.

We have gone ahead and sent you an email so that we can resolve this issue. Please respond to the email we sent you.

We are committed to providing you with the best service possible and will do everything in our power to ensure that you have a positive experience with our app moving forward.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

May 25, 2023

I used Booster SEO over the last few months, before ultimately deciding to stop using it over the last few weeks as I transitioned to doing technical SEO work more manually.

The app is easy to install and automatically works on technical SEO work for you, which is nice. However, the main issue with this app is that it is quite vindictive if you ever stop using it and try to uninstall it. Using Ahrefs Site Audit as a reference, before installing Booster SEO and working on technical SEO my site audit score was an 89. Partly with Booster's help, as well as with manual technical SEO work (fixing broken links, adding manual 301 redirects, removing unnecessary webpages, etc.) that I did with my internal team we got this score up to a 99. However, after removing Booster SEO the score dropped to a 66 since Booster SEO removed my title tags on the way out, as well as undid the fixes that they made. They are transparent on undoing changes they made if you uninstall, but it looks like they will go even further than that and change things that they did not fix in the first place. So I would think long and hard about starting to use this app, and would recommend taking the time and effort to work on technical SEO manually which I think will pay off in the long run.

The other issue with Booster is that the 301 redirects for broken links that Booster sets up are not very smart. All 301 redirects that Booster sets up automatically go to the homepage, which is not a great experience both from a user experience as well as apparently (according to my SEO agency) in Google's eyes. It would be a lot more valuable if Booster tried to guess what the most relevant page was to redirect to, and then the user could approve/disapprove these proposed 301 redirects.

The Contract Shop®
United States
3 months using the app
Booster SEO replied May 25, 2023

Hi Kevin,

Pat here from Booster Apps Support.

We apologize for any inconvenience caused during the uninstallation process. When uninstalling Booster SEO, only the app's meta tags are removed, while the default meta tags from your theme remain intact. It is common for SEO apps to leave the theme's page title and meta description commented out for technical reasons.

Additionally, our app creates a backup copy of your theme.liquid folder, allowing you to revert your theme back to its original state.

Regarding the redirection of broken links, our Autopilot feature enables bulk editing of redirect destinations. This gives you the ability to specify the desired destination URL for each broken link, directing visitors to the most relevant pages on your website instead of the homepage.

However, we'd be happy to look further into this for you. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app.

Again, we sincerely apologize for this inconvenience.

Regards,
Pat

January 16, 2023

As a 14-year SEO, I've used many utilities for my own personal sites as well as for my clients. I had done in-depth research prior to suggesting this application to my client, this seemed to have been the best. However, I've experienced a series of failures on behalf of the team of Booster. Image compression only gets done one day out of the week, and as of now, my client has yet to get image compression done, even after many, many emails back and forth with the company. Many promises were made, but none were kept. My client depends on my work and my suggestions, and when a company I put faith in drops the ball, my agency's reputation is on the line. I've done my best to work with them on a number of related issues, but none have worked out. All these glam reviews you see are mostly from someone's "chat experience", and not the experience from the utility itself. I have had to work many hours each week to compensate for the lackluster utility, will be removing it the moment I get my client's site perfect again, within days. Lastly, do not use the URL optimization tool. This will create all new URLs and redirects. I never touched it, nor will I ever. If you do not keep the utility, you will have a nightmare of 404s to manage. Review from ZINC Digital of Miami- Kirk Musick, MS, MBA

Once Upon a Book Club
United States
7 months using the app
Booster SEO replied May 12, 2023

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

December 18, 2022

DO NOT DOWNLOAD THIS APP. It will destroy your store. It changed all the links for my products and caused
broken links. When i contacted them about it i was told the app should not of done that and someone will contact me.right away. 2 days later they emailed me and said there is nothing they can do. So many better apps out there. Don’t risk your store.

Honeypiekids
United States
25 days using the app
Booster SEO replied December 18, 2022

Hi Honeypiekids,

Thank you for your feedback.

I read your recent app store review and we sincerely apologize if we didn't manage to resolve the issue sooner. 😔

Our app actually has the "Revert all" button that can revert all the changes it made with your product URLs.

Please note that URL Optimization is a technique/process under which we optimize the URL structure of a website page in order to make the web page more understandable for search engine crawlers. Our URL optimization feature will change the URL of a product based on its product title. Because it changes the URL, if you have customers that have saved the previous URL and tried to access it, then it will lead to a 404 page or broken link. When a URL appears in Broken Links, it does not necessarily come from a broken link on your site. It just means that someone tried to visit that URL on your site, but there is no page for that URL - this is kinda expected if we will optimize a URL or change it, which is what URL Optimization does.

Often the old links/URLs are on an entirely different site, which is the case if you used them for backlinks, which will also lead to 404 pages if you changed the URL.

Whatever the cause of a broken link, no harm is done to your SEO as long as the nonexistent page has a redirect to an existing page on your site—and our app takes care of that automatically with our broken links redirect feature. 👍

Again, I am very sorry for the inconvenience this has caused. If you want to install the app again and give it another try, we will be more than happy to assist you with any of your concerns.

We will be waiting for your response to the email we sent you.

Cheers,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com

August 16, 2023

These people pretty much stole money from me. I was under the impression that I could try this app out under a free trial and if it wasn't working out for what I had in mind I could just contact customer service and they would refund my money. I haven't used this app since the first three days and they still took my money. I sent emails and was never contacted or responded to. Horrible!!!

NkaneDesigns
United States
Almost 4 years using the app
Booster SEO replied August 17, 2023

Hey Ne! James here from the Booster SEO team.

I'm so sorry about your experience with our support. We did receive 1 email from you on July 27th that requested a refund back and our team asked for some more information about the charge, because it wasn't showing on the Shopify invoice yet for us to refund it. That should have been explained and we should have followed up with you after that. I'm sorry.

I went ahead and issued you a full refund for the month you were charged and have reached out to help make things right.

Cheers,
James

Edited June 17, 2023

I cannot recommend this app for no business, stay away from it as they claim things they cannot back up. It looks like the feedback you get is manufactured. It is a waste of money believe me. The reason they have a one-day free trial is obvious to me after I have tried it, no one should pay for this type of application after you find out how bad they are, and that is not possible to find out in one day.

GECKO WALL ART
Sweden
3 days using the app
Booster SEO replied June 17, 2023

Hi Gecko Wall Art,

Darrel here from Booster SEO.

I've read your recent app store review and I sincerely apologize if you encountered issues with our app.

We understand the impact that this has had on your business and we are taking this matter very seriously. In order for us to fix the problem, we can send you a new collab request should you be willing to give our app another chance and reinstall it, so that we can proceed and check the issues you escalated.

We also sent you an email to help make things right and resolve this.

Once again, please accept our sincere apologies for the disruption and inconvenience caused.

Sincerely,
Darrel

Edited April 14, 2023

Update: Over a month has gone by and they posted a reply 4/14/23 (and removed their old post from a month ago that they wanted access to my store. They have already accessed my store and told me they could not replicate the issues. I sent videos of the issues I am guessing they were never watch by support. This is bad support...
UPDATE: After working with and allowing access to my store to Booster Apps they claim they can not replicate the issues I am experiencing. It was elevated to tier 2 support and I was contacted. I sent several videos of my screen and the flickering and flashing of the APP inside Shopify Admin. Nothing wrong with my browser as I cleared cookies several times and they suggested using Chrome browser and that is what I use. I have no other choice but to uncompress all the images you compressed and remove the app from my theme and store.

When will the app be fixed? I am really thinking I made a mistake using this app. It is checking override boxes on Titles, descriptions and also checking NO INDEX on my products this will damage my SEO.

Coastal Gifts Inc
United States
Over 1 year using the app
Booster SEO replied March 11, 2023

Hi Coastal Gifts Inc.,

I am so sorry to hear that you are having issues with our app. As I've checked, I see that this issue was already escalated to our Tier 2 Support Team and we sent you a collab request so that we can further check the issue. Kindly respond to the email we sent you so that we can look into this and turn your experience around with our app.

Regards,
Darrel

Edited April 26, 2023

Upon deleting the app, my product page Tabs are set to "Facebook" for some reason. All my product pages, the tab says "Facebook".

All my Meta data was gone upon deleting the app.

For the homepage, it just displays the link on the tab. Before it the name of the store.

This was NOT the case before installing this app.

There are MANY other reviews who share the same experience.
STAY AWAY!

-- EDIT --

I was told the app doesn't "add any code" to my HTML and upon checking it DID!
They literally LIED. Upon removing this code, my tab titles went back to normal. Still checking the other META DATA. Horrible app.

TheMillenniumBride
United States
12 days using the app
Booster SEO replied April 26, 2023

Hi TheMillenniumBride,

Darrel here from Booster Apps.

So sorry to hear that the meta title of your site changed to Facebook after uninstalling our app.

Uninstalling our app should automatically re-enable your meta title from Shopify, however, looks like that is not the case here with your site's theme.

We'd be happy to look further into this. In order to do that we'll need collaborator access to your shop so that we can check your theme's code, we've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you so that we can fix this as soon as possible.

Again, we sincerely apologize for this inconvenience.

Regards,
Darrel

*Update May 2023:*

Darrel here, Support Manager at Booster SEO!

I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet.

Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com