BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Reviews (8,949)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO optimization, which includes features like image compression for faster load times, automatic alt text generation, and optimized Google snippets. The autopilot mode allows for a "set and forget" approach, making it user-friendly for those with limited technical skills. Customer support is frequently praised, with team members like Alex, Jon, and Therese noted for their exceptional service.

October 16, 2024

i would give this app a five star because as i have seen many of the apps for seo compared to this, this app is very easy to understand and also easy to use and the team member with whom i was talking with, his name is (jon) that guy is just so good he helped me very much and the things which even i didnt know would be good for the customers he told me, look i just wanna say the app and that guy jon with whom i was talking with is just awesome....

RYUJIN THREADS
India
36 minutes using the app
Booster SEO replied October 17, 2024

Thanks for the amazing review! We're thrilled you find our app easy to use and that our team could help you out. Here's to your success! 🌟
- Kevin & Booster SEO Team

August 2, 2024

Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.

Raised a ticket and was given a generic response:

"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."

They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.

TBH quite over the product that fails in its primary functions.

Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.

Cyber Slimes
Australia
15 days using the app
Booster SEO replied August 3, 2024

Hi Peter,

This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.

I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.

Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:

1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.

2. We can remove or disable the "brand" field from our app's code.

In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.

Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.

Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.

Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.

Best regards,

Pat

September 1, 2024

Yaci was incredibly sweet and professional! She synced my store in no time and put me at ease with the entire SEO process—she made sure I didn’t miss a thing. I’m so glad I found these guys, and I highly recommend them!

CoinCat Store
United States
About 3 hours using the app
Booster SEO replied September 2, 2024

Thank you for the glowing review! We're so happy to hear our support team made the process smooth and stress-free for you. We appreciate your recommendation and are here whenever you need us!
- Kevin & Booster SEO Team

July 9, 2024

Rain was very straight forward and helpfl, I am looking forward to seeing the results of using this add on.

Simple Threads
Antigua & Barbuda
2 months using the app
Booster SEO replied July 10, 2024

Thank you! We're glad our assistance was straightforward and helpful. We're excited for you to see the results of using our app. Let us know if you need any further support!
- Kevin & Booster SEO Team

July 15, 2024

I've only just downloaded the APP, but what I can say for sure is that the customer service is Top Notch! I opted to have my website verified, Alex was on top of it almost instantly. And while I waiting the 1-2 minutes for the verification, Alex was kind enough to send me some great tips to read through while we were waiting.

I can only conclude that moving forward with this App can only be beneficial if the service at the very beginning is so excellent.

Thanks Alex!

Elements of AH
South Africa
5 days using the app
June 10, 2024

Just started to reuse the app and start to make changes to our seo settings. Chatted with Michelle about som quick questions that came up. She answered them quick and we didn't have to wait long until first respons.

Nordic Sport
Sweden
Over 3 years using the app
Booster SEO replied June 11, 2024

Great to hear you're diving back in! Our support team is here to help whenever questions arise. Feel free to reach out anytime. Happy optimizing!
- Kevin & Booster SEO Team

October 18, 2024

I am very happy with the way I received assistance right off the bat. Izzy provided suggestions for little things that would improve the overall aspect of my web page. The rest is to be seen

My Elysian Fields
Germany
About 1 hour using the app
Booster SEO replied October 21, 2024

We're glad you're happy with the assistance and suggestions! Excited to see how they enhance your webpage. Thanks for sharing your experience! 🌟
- Kevin & Booster SEO Team

August 24, 2024

Very good apps and very nice support team!

HotTrendBazaar
Philippines
About 1 month using the app
Booster SEO replied August 26, 2024

Thank you for your kind words! We're thrilled you're enjoying our apps and support. 😊
- Kevin & Booster SEO Team

October 10, 2024

Just installed, so far super easy. Can’t believe it, we will see later on how this does. But so far great customer service Izzy was amazing helper.

Aboundinfaith
United States
About 3 hours using the app
Booster SEO replied October 14, 2024

Thanks for your feedback! We're glad to hear the setup was easy and you had a great experience with our customer service. We're here to help as you continue using the app! 😊
- Kevin & Booster SEO Team

August 31, 2024

Pol super helpful verifying my store. Was super fast and knowledgeable!

Silver Contrails
United States
16 days using the app
Booster SEO replied September 2, 2024

Thanks for your feedback! We're glad we could help verify your store quickly and effectively. Here whenever you need us!
- Kevin & Booster SEO Team