Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 22, 2023

I've had a great experience with BoxBuilder. It works really well for my build your own gift boxes. I like the wide selection of features and options, they're all are quite logical and easy to set up yourself. When I've struggled on my own, the Support team has been helpful and quick. The layout on my site looks professional and is easy to navigate for my customers.

Inspirational Tea Co.
Time spent using app: Over 1 year
StayTuned replied May 22, 2023

Thank you for an Inspirational review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better!

If you have anything else in mind that you need help with, you know where to reach us! Cheers!

May 17, 2023

Support is great.

I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder.

I appreciate approach the fast action. Thank you so much!

The Label House Collection
Time spent using app: Almost 2 years
StayTuned replied May 17, 2023

Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review!

Please feel free to reach out if there is anything else we can help you with! Cheers!

April 26, 2023

Great app and great customer service that pays a lot of attention to customer satisfaction. Thank you :)

Time spent using app: Over 1 year
StayTuned replied April 26, 2023

Thank you for your review! Our team's No.1 priority and focus is your satisfaction, and we are glad to be able to help!

Please let us know if you need help with anything else.

April 6, 2023

I recently used the Box Builder app to create bundle boxes for my Shopify store and I must say, I am very impressed with the app and the support team behind it. They were extremely helpful in fixing the issues I had with the size label, mouse cursor and item showing up in the catalog. I appreciate the quick and efficient response of the support team.

Overall, I found Box Builder to be the best option among all the bundle box apps available on Shopify. It was easy to use, had a lot of customization options, and most importantly, provided a great user experience for my customers.

I highly recommend the Box Builder app for anyone looking to create bundle boxes for their Shopify store. Thank you to the Box Builder team for providing such a great product and excellent support!

Emily's Customized
United States
Time spent using app: About 1 month
StayTuned replied April 7, 2023

Thanks for taking the time to write such an amazing review! We are very happy to hear that you are satisfied with the features BoxBuilder provides. Please rest assured that we will continue working hard to provide you with an app that helps you run your business.

Please let us know if there's anything else we can help you with! Cheers!

Edited March 15, 2023

Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!

Gift Smack Gift Company
Time spent using app: Over 2 years
StayTuned replied March 13, 2023

Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with anything else, we're here whenever you need us!

March 7, 2023

We have been using it for our e-commerce site for 8 months now and we are delighted with the experience. Some improvements can be made to optimize the customer experience to the maximum. But the reactivity and the availability of the team allow us to answer the various problems encountered. If you want to see the rendering, I advise you to go to our website: https://hymy-cadeaux.com/apps/builder/atelier-cadeaux-hymy. We strongly recommend this application.

Hymy, l'atelier cadeaux
Time spent using app: 6 months
StayTuned replied March 13, 2023

Thank you for this fantastic review! Our support team really enjoyed working with you. Please reach out again if you need any more help, or even if you just want some tips and tricks.

February 24, 2023

This is a great product builder. It has been working well for us. Moreover it has great support. Support team is available whenever we need them.

Time spent using app: About 2 months
StayTuned replied February 24, 2023

Thank you so much for this review. One of our favorite uses of our app is to sell delish sweet treats, like cookies!!

We love your builder (https://unibicestore.com/apps/builder/cookie-factory) and crave cookies every time we look at it. 🍪 ❤️ 🍪

January 17, 2023

I will start by saying that we aren't live with this on our site, so I can't yet speak to how well it works over time. I am hopeful that it will be a great solution for us and hope that the team is able to work through the glitches and get their app humming along consistently.

That being said, I tested out at least 30 similar type apps to try to find one that could do what we needed and this one is the ONLY one that checked all of the boxes for us. Some features that made this one stand out are:
1) the ability to show all of the variants individually as selections
2) the ability to select products by collection
3) the ability to create different selection criteria for each step of the box/kit/bundle creation. For instance, on step 1, a person can select 1 of the options, but on step 2, they can select 1-4 of the options
4) the ability to create forms that collect information throughout the box/kit/bundle building process
5) the ability to create customized tiered pricing depending on the items selected.
6) the ability to manage the product/variant inventory and have those updates reflect in the kit/box/bundles

I have experienced some glitches as I've been testing it, but migrating to their newest "Simple & Fast" option did solve the primary issue I was facing. The support team has been very responsive, respectful, and helpful as I've had questions or run into problems. So I am hopeful this will be an integral part of our new website and help things run smoother on the front end and the backend.

United States
Time spent using app: 4 months
StayTuned replied January 17, 2023

Hi team Pilla!

We feel so seen (get it??) Your review just made our day!

Your product selection is a perfect use case for our app, as it seems you sell single products, curated kits and build your own. We are eagerly awaiting to see your full site to see your plans for merchandising, so we can continue supporting you.

If you experience any more glitches, shoot us a note and we will work with you to resolve.

Thanks again for giving us a shot (get it? We are having lots of fun with glasses and shooting jokes 🤓)

November 18, 2022

The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.

Quinn Says
United Kingdom
Time spent using app: About 1 month
StayTuned replied November 23, 2022

So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!

November 10, 2022

The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!

United Kingdom
Time spent using app: 2 days
StayTuned replied November 23, 2022

Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback.

If you ever need anything else, we are here for ya!