SEOAnt ‑ 404 Link Redirect

SEOAnt ‑ 404 Link Redirect

Reviews (151)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently managing redirects and fixing broken links, notably improving website management and mobile web speed. It is particularly effective in handling 404 errors, with features like Wildcard Redirect enhancing user experience. The customer support is praised for its responsiveness and helpfulness in resolving technical issues, leading to high user satisfaction.

September 21, 2025

The chat assistant was very helpful, I was able to identify broken links easily and the fix was easy to use

OMNIATM CLO
United Kingdom
2 months using the app
Channelwill replied September 22, 2025

Hello There,

We're happy to hear the chat assistant made it easy for you to identify and fix broken links quickly. Your feedback encourages us to keep improving!. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.

All the Best,
SEOAnt Support Team of Channelwill

October 7, 2025

Response was swift, effective and polite

Safariland
United States
About 5 years using the app
December 26, 2025

Great app for tracking and resolving 404 errors.

Golfie
United States
2 months using the app
November 20, 2025

Great app and amazing customer support

SifaDesigns
Kenya
About 2 months using the app
August 26, 2025

I had a problem with a page that didn't show up as a 404. Figured out the cause and found a solution. thanks for the support!

Digital Monkey
United States
About 2 months using the app
October 23, 2025

great customer support

GONZALES ONLINE SHOP
United Kingdom
15 days using the app
August 1, 2025

Be very careful with this app.

We were charged a considerable fee during the free trial period.

We only needed to set 60 redirects but were billed for 50,000+ links.

Some serious issues going on with this app...

Teddy Rescue
United Kingdom
5 days using the app
Channelwill replied December 19, 2025

Dear Teddy Rescue Team,

I hope this finds you well.
This is Jenny, Supervisor of the SEOAnt Redirect Team.

First of all, we would like to sincerely apologize for the inconvenience and concern this situation has caused. We truly appreciate you taking the time to share your feedback. We would also like to clarify that our team reached out to you multiple times via email when the issue occurred, but unfortunately, we did not receive a response at that time.

After conducting a thorough investigation, we’d like to explain what happened in detail:

During the free trial, the Overcharge Protection toggle was disabled, which resulted in over 50,000 existing 404 links being unlocked in the app. Please note that each unlocked 404 link consumes one usage credit, regardless of whether you manually intended to set redirects for all of them. When a target URL is entered, the corresponding 404 link is redirected and the related usage credit is deducted. This is why the usage fees were generated, even though you only planned to set around 60 redirects.

That said, we fully understand how confusing and frustrating this experience must have been, and we sincerely apologize for not meeting your expectations. Your feedback is very important to us, and we are continuously improving both our product design and in-app guidance to help prevent similar situations in the future.

Thank you again for your feedback and understanding.

Kind regards,
SEOAnt Redirect Team

November 11, 2025

Great app, Easy to set up, Support was very helpful answering questions had, Love the fact you can redirect 404 to where you want not always back to the homepage.

Naughty by Nature Adult Store
Australia
About 1 hour using the app
January 31, 2025

Horrible help. If an item is active and you make it inactive and you have automatic forwarding you cannot go back unless one by one to fix issue. No one can give me a solution and costumer service does not care if I delete the app. Also if I delete the app they cannot tell me how long it would take to get my redirects canceled.

Musotica.com
United States
Almost 4 years using the app
Channelwill replied December 19, 2025

Good day!

We are truly sorry for the frustration and inconvenience you’ve experienced, and we sincerely apologize that our support did not meet your expectations.

We understand your situation clearly, and we’d like to clarify the behavior and available solution in a more straightforward way:

If a product/page was active, then set to inactive while automatic redirects were enabled, the app may automatically create redirects for the affected URLs.

If you would like those URLs to return to their original state (no redirect), you can go to the app and batch-select those URLs and mark them as “Ignore.” Once ignored, these URLs will remain as their original addresses and will no longer be redirected.

If you want to cancel redirects that have already been created, please:

Turn off the Automatic Redirect toggle in the app

Remove or cancel the existing redirects
These changes take effect immediately.

We are very sorry if this was not clearly explained earlier and if this caused confusion or extra work on your side. Your feedback is extremely important to us, and we take responsibility for improving both our product guidance and support communication.

Once again, please accept our sincere apologies for the inconvenience.

Kind regards,
SEOAnt Redirect Team

August 14, 2025

Don't use it. It's a terrible and harmful plugin.
It leaves hundreds of links to your website called xxxxxxxxxxx in the name of redirects and tracking.
Don't install it. It's terrible. Then it demands a fee for additional redirects.
How does Shopify allow such malicious and harmful programs?
It creates links in the name of xxxxxxxxxx and causes 404 page errors.
It tries to create hundreds of 404 page not found errors and redirects, just to get you started. It's free. Don't install it.
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sakın. kulanmayın berbat ve zararlı eklenti.
web sitenize xxxxxxxxxxx diye yüzlerce linki birakıyor yönlendirme ve takip adında.
sakın kurmayın berbat. sonra da ücret istiyor extra yönlendirmeler için
shopify bu kadar kötü ve zararlı programlara nasıl izin veriyor
xxxxxxxxxx adına linkler oluşturup 404 sayfa hatalarına sebep oluyor.
yüzlerce 404 sayfa bulunaması hataları yönlendirme yapın diye işin için çıkmaya çalışıyor. ücretsiz sakın kurmayın.

indirimsepeti
Türkiye
5 days using the app
Channelwill replied December 19, 2025

Good day!

We are truly sorry for the frustration and inconvenience this experience has caused, and we sincerely apologize that we did not meet your expectations.

When we became aware of the issue you described, we immediately escalated it to our development team and treated it as a high-priority case. Our team was prepared to investigate the redirect and 404 link behavior in detail and provide a clear explanation and solution. Unfortunately, by the time our developers were ready to proceed, the app had already been uninstalled, which prevented us from further diagnosing the issue directly within your store.

We genuinely regret the inconvenience this has caused and appreciate you sharing your feedback, as it helps us improve our product and communication. Should you ever be open to it, we would be more than willing to review the situation further and assist in any way we can.

Once again, please accept our heartfelt apologies.

Kind regards,
SEOAnt Redirect Team