SEOWILL ‑ 404 Link Redirect
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I've had a great experience with the SEOWILL – 404 Link Redirect App. The app works exactly as expected and makes managing redirects simple and efficient.
What really stood out was the excellent customer support. Tina was exceptional—she responded quickly, understood the issue right away, and helped me resolve it in no time. Her professionalism, responsiveness, and willingness to help made the entire experience stress-free.
Highly recommend this app to anyone looking for a reliable 404 redirect solution backed by outstanding customer service. Thank you, Tina!
My experience with SEOWILL Redirects has been exceptional. The most standout feature is the ease of use; the interface is incredibly intuitive, allowing for automatic management of 301 redirects and 404 errors, which saves a massive amount of manual work.
I also want to highlight the outstanding support I received. The team is remarkably fast and professiona. It’s clear they truly care about your store’s success. This is an essential app if you want to keep your site error-free. Highly recommended!
thank you gill!
Super easy to use and maintain broken links. I love that it finds the links for you. Customer support is super helpful and quick to respond.
The app does everything it says it does. Definitely worth paying for to help manage your site.
Very nice and handy app to use
Be very careful with this app.
We were charged a considerable fee during the free trial period.
We only needed to set 60 redirects but were billed for 50,000+ links.
Some serious issues going on with this app...
Dear Teddy Rescue Team,
I hope this finds you well.
This is Jenny, Supervisor of the SEOAnt Redirect Team.
First of all, we would like to sincerely apologize for the inconvenience and concern this situation has caused. We truly appreciate you taking the time to share your feedback. We would also like to clarify that our team reached out to you multiple times via email when the issue occurred, but unfortunately, we did not receive a response at that time.
After conducting a thorough investigation, we’d like to explain what happened in detail:
During the free trial, the Overcharge Protection toggle was disabled, which resulted in over 50,000 existing 404 links being unlocked in the app. Please note that each unlocked 404 link consumes one usage credit, regardless of whether you manually intended to set redirects for all of them. When a target URL is entered, the corresponding 404 link is redirected and the related usage credit is deducted. This is why the usage fees were generated, even though you only planned to set around 60 redirects.
That said, we fully understand how confusing and frustrating this experience must have been, and we sincerely apologize for not meeting your expectations. Your feedback is very important to us, and we are continuously improving both our product design and in-app guidance to help prevent similar situations in the future.
Thank you again for your feedback and understanding.
Kind regards,
SEOAnt Redirect Team
Love this app. It does just a few things, but it does them well! Combine this with Screaming Frog, and you pretty much can keep your website running smoothly! I've only had it a short time, and I use Ai to help me set the wildcards. It has saved me countless hours of frustration! Now I want to look at all of the other apps that Ant has...
Hello There,
Thank you so much for your kind words about our app! We're thrilled to hear that you find it helpful and that it works well in conjunction with Screaming Frog. It's great to know that our features, especially the wildcard settings with the help of AI, have saved you time and reduced frustration.
We are constantly working to improve our offerings and provide valuable tools for our users. If you're interested in exploring more apps from Ant, I would be happy to provide you with a list of our current offerings and any recommendations based on your needs.
Please feel free to reach out if you have any questions or need further assistance. We appreciate your support and look forward to helping you keep your website running smoothly!
All the Best,
SEOAnt Support Team of Channelwill
Horrible help. If an item is active and you make it inactive and you have automatic forwarding you cannot go back unless one by one to fix issue. No one can give me a solution and costumer service does not care if I delete the app. Also if I delete the app they cannot tell me how long it would take to get my redirects canceled.
Good day!
We are truly sorry for the frustration and inconvenience you’ve experienced, and we sincerely apologize that our support did not meet your expectations.
We understand your situation clearly, and we’d like to clarify the behavior and available solution in a more straightforward way:
If a product/page was active, then set to inactive while automatic redirects were enabled, the app may automatically create redirects for the affected URLs.
If you would like those URLs to return to their original state (no redirect), you can go to the app and batch-select those URLs and mark them as “Ignore.” Once ignored, these URLs will remain as their original addresses and will no longer be redirected.
If you want to cancel redirects that have already been created, please:
Turn off the Automatic Redirect toggle in the app
Remove or cancel the existing redirects
These changes take effect immediately.
We are very sorry if this was not clearly explained earlier and if this caused confusion or extra work on your side. Your feedback is extremely important to us, and we take responsibility for improving both our product guidance and support communication.
Once again, please accept our sincere apologies for the inconvenience.
Kind regards,
SEOAnt Redirect Team
Excellent easty to use intuitive app that does everything I need it to do I especially love the Wildcard features that automatically creates redirects as needed and still allows me the option to override any specific redirects if i need a different target.
Hello There,
Thank you for your positive feedback! We are delighted to hear that our app is easy to use and intuitive, and that the Wildcard feature has been helpful for creating redirects. We understand the importance of having control over your redirects, so we are glad to hear that you appreciate the option to override specific redirects. Thank you for choosing our app for your needs!
All the Best,
Gill - SEOAnt Support
truly my experience is bad with this app, customer service unable to understand my issues, after install the app, Google Search console failed to validate 404 broken url .
Good day!
We sincerely apologize for the negative experience you've had with our app, and for any misunderstanding from our customer service team. Your concern regarding the 404 broken URLs and the issue with Google Search Console is important to us. Please provide us with more details or screenshots, and our technical team will thoroughly investigate the matter. We are committed to resolving this for you, and our support is available 24/7 to assist.
Warm regards,
SEOAnt Support Team of Channelwill
