SEOWILL ‑ 404 Link Redirect
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Reviews (156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for efficiently managing redirects and fixing broken links, notably improving website management and mobile web speed. It is particularly effective in handling 404 errors, with features like Wildcard Redirect enhancing user experience. The customer support is praised for its responsiveness and helpfulness in resolving technical issues, leading to high user satisfaction.
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Response was swift, effective and polite
The chat assistant was very helpful, I was able to identify broken links easily and the fix was easy to use
Hello There,
We're happy to hear the chat assistant made it easy for you to identify and fix broken links quickly. Your feedback encourages us to keep improving!. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Great app for tracking and resolving 404 errors.
Great app and amazing customer support
This App does what it says and it works great.
great customer support
Great app, Easy to set up, Support was very helpful answering questions had, Love the fact you can redirect 404 to where you want not always back to the homepage.
I had a problem with a page that didn't show up as a 404. Figured out the cause and found a solution. thanks for the support!
明確に改善先が分かるため、とても便利です。
Be very careful with this app.
We were charged a considerable fee during the free trial period.
We only needed to set 60 redirects but were billed for 50,000+ links.
Some serious issues going on with this app...
Dear Teddy Rescue Team,
I hope this finds you well.
This is Jenny, Supervisor of the SEOAnt Redirect Team.
First of all, we would like to sincerely apologize for the inconvenience and concern this situation has caused. We truly appreciate you taking the time to share your feedback. We would also like to clarify that our team reached out to you multiple times via email when the issue occurred, but unfortunately, we did not receive a response at that time.
After conducting a thorough investigation, we’d like to explain what happened in detail:
During the free trial, the Overcharge Protection toggle was disabled, which resulted in over 50,000 existing 404 links being unlocked in the app. Please note that each unlocked 404 link consumes one usage credit, regardless of whether you manually intended to set redirects for all of them. When a target URL is entered, the corresponding 404 link is redirected and the related usage credit is deducted. This is why the usage fees were generated, even though you only planned to set around 60 redirects.
That said, we fully understand how confusing and frustrating this experience must have been, and we sincerely apologize for not meeting your expectations. Your feedback is very important to us, and we are continuously improving both our product design and in-app guidance to help prevent similar situations in the future.
Thank you again for your feedback and understanding.
Kind regards,
SEOAnt Redirect Team