Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversions and real-time exchange rate updates. It's praised for its user-friendly interface, compatibility with all Shopify themes, and a wide range of customization options. The app's intuitive currency switcher with location auto-detection is also appreciated. Merchants find it easy to install and use, and commend the prompt, helpful customer support. The quick loading of currency conversions and support for a wide range of currencies make it a reliable tool for any e-commerce store.

January 11, 2024

very good and helpfull, customer service top notch

Lootario
United States
About 1 hour using the app
Helixo replied January 12, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that you found our customer service to be top-notch and that our team was able to assist you effectively.

Providing excellent and helpful service is at the core of what we do, and we're delighted to know that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 22, 2024

It's a very useful app and the support team is very good, they even sent one of their team for something specific I wanted and coded it on my site for free, I am very satisfied.

Infinia Jewel
United Kingdom
Helixo replied March 23, 2024

Thank you so much for your kind words and positive feedback!

We're happy to hear that you're satisfied with our app and the support you've received. Going the extra mile for our users is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 30, 2023

Very good software, I recommend it because it is free. And the customer support is great

Pandrodressy
Hong Kong SAR
4 days using the app
Helixo replied October 31, 2023

Thank you so much for your kind words and your recommendation of our software! We truly appreciate your support and are thrilled to hear that you're satisfied with both the quality of our software and our customer support.

We're equally pleased to know that you had a positive experience with our customer support team. We believe in the importance of being there for our users and offering assistance whenever needed.

Thank you for choosing us, and we look forward to continuing to serve you with excellent software and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 28, 2024

This is a really amazing app! Everything works so perfectly. I have had some issues with it because I have had some special requirements but I have contacted support and they fixed everything for me in a couple of days. Thank you for creating such a wonderful app!

Adyix
Romania
Helixo replied March 1, 2024

Thanks a lot for the great feedback!

We're thrilled that you find our app amazing, and it's awesome to hear that everything is working smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 25, 2023

Great app with very useful customization features. Tested various (free) currency converter apps and found BUCKS the best and easiest to use. Support is very responsive and helpful.

Maizie Moo
Türkiye
About 19 hours using the app
Helixo replied October 26, 2023

Thank you for taking the time to share your feedback. We're glad to know that you find our app to be the best and easiest to use among the options you've tested.

Our team is dedicated to providing valuable customization features and excellent support, and we appreciate your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 9, 2024

My store was having problems, it didn't want to do the conversion when changing the variant. I don't know how but they noticed this and they contacted me to try to help me resolve the problem. A matter of 20 minutes, the problem was resolved, via chat by Nadeem. Thank you very much.

Fame24Boost
Brazil
Helixo replied February 11, 2024

Thank you for sharing your experience! We're glad to hear that we were able to promptly address the issue with your store's conversion problem. It's our priority to ensure that our customers have a smooth experience, and we're delighted that Nadeem was able to assist you efficiently through chat.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 10, 2024

It is a really good app! It is easy to work with and to customize the design and placement of the currency converter widget to fit your store design. Also if you need assistance, the customer service is quick and helpful. Thank you for your assistance.

bari
Denmark
Helixo replied February 11, 2024

Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and customize to fit your store design. Providing quick and helpful customer service is our priority, and we're glad we could assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 13, 2024

The best app that you can ever use for your store, their customer care is perfect, i had a problem and they solved the whole thing immediately, i highly recommend it

MUSCLUB
Saudi Arabia
Helixo replied March 14, 2024

We truly appreciate your amazing review!

It's fantastic to hear that you had such a positive experience with our app and customer support team.

Providing excellent support is our top priority, and we're delighted that we could promptly resolve your issue.

Thank you for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 28, 2023

The app works well, support is fast and resolving. I highly recommend it!

BLOOME™
Italy
3 days using the app
Helixo replied October 29, 2023

I'm really happy to hear that you're satisfied with the app, and our support team has been quick and helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 11, 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Fatima Lodhia
Pakistan
Helixo replied March 13, 2024

Thank you for your review!

We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team