BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

June 1, 2022

great app and great customer support! The best out of all of them we tried...! Highly recommended!!!

RipTides Tights
Greece
7 days using the app
Helixo replied July 16, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review.

We will share this with our entire team to let them know to keep up the amazing work.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

January 5, 2024

terrible app. They can't convert decimals! If you have $20.5 as a price, they'lll only take $20. Absolute amateur software and horrible customer service too

drinksuperpowders
Lebanon
6 days using the app
Helixo replied January 8, 2024

Hello, as we have observed, you have enabled Shopify markets, where the conversions are managed by Shopify itself. In such instances, our app may have limitations specific to these scenarios.

For a more accurate and efficient resolution, we recommend reaching out directly to Shopify support, as they are equipped to provide dedicated assistance in cases where Shopify markets are enabled.

Concerning your experience with our customer service, we sincerely apologize for any shortcomings you encountered. It appears there might be a misunderstanding concerning the handling of conversions.
We acknowledge the importance of clear communication and want to assure you that we value your feedback. We will conduct an internal evaluation and implement improvements based on your insights.

Thank you for your understanding, and we look forward to the opportunity to make amends and improve your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo

September 12, 2023

amazing

Nomadsports
Brazil
7 days using the app
Helixo replied September 15, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app.

Your support means a lot to us, and we're here to assist you whenever you need.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

February 25, 2024

Everything is very professional, they have helped me with everything, I recommend the app without a doubt

InfiniteDeals
Romania
4 days using the app
Helixo replied February 27, 2024

We greatly appreciate your positive feedback and recommendation!

It's fantastic to hear that our team's professionalism has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 23, 2020

Amazing its FREE! i love it! it has multiple settings that allows you to have full customisation for the website

BabyGentle™
United Kingdom
7 days using the app
February 27, 2023

Their technical team support was outstanding

BREDA
United States
7 days using the app
Helixo replied February 28, 2023

We are so happy that you had a wonderful time with us! We value your positive review and look forward to assisting you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 22, 2022

Great App and Support. Must have an app for the business that wants to sell of country location , thank you so much

lcabroo
Türkiye
6 days using the app
Helixo replied December 22, 2022

Thank you for sharing your experience with our app and support.

We're so glad to hear that our app was easy and intuitive for you.

We've been working hard on improving the user experience of the app and we hope this has been reflected in your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 22, 2023

This one of the best currency converters on Shopify. It is perfect for my store. The support team is awesome. They are patient and they ensure they assist you until you are satisfied. If you are setting up the App and there is something you do not understand, make sure to contact the support team, they will patiently assist you. Thank you so much for all your help and patience Lishana!

50K Lashes & Hair
Canada
6 days using the app
Helixo replied November 23, 2023

Thank you so much for your kind words!

We're glad to hear that our currency converter has been a perfect fit for your store and our support team is dedicated to providing patient and helpful assistance.

We're here to assist you every step of the way, ensuring you have a smooth experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 9, 2023

Great app so far and amazing thing is it's completely free.
In starting faced some error in application, however their customer support/technical team is great and responsive. They solved the issue efficiently. Special thanks to Arthira for her time and patience.

Orbit-Seven
Germany
6 days using the app
Helixo replied October 11, 2023

Thank you for your kind words and for taking the time to share your feedback. We're delighted to hear that you're enjoying our app, and we truly appreciate your recognition of our customer support team.

At Helixo, we're committed to providing efficient and responsive support to ensure our users have the best experience possible. Athira is an integral part of our team, and we're glad to hear that she was able to assist you effectively. We'll make sure she receives your special thanks!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 7, 2023

Great app. Looks excellent with Plenty of functions and customization options. All for free. Customer service is beneficial as well. They helped me place the switcher in the right place for my website.

Yaward.net
Sweden
6 days using the app
Helixo replied April 7, 2023

Thank you so much for your kind words and for taking the time to share your positive experience with our app! We're thrilled to hear that you found it easy to use, and customizable and that our customer service team was able to assist you with placing the switcher in the right place for your website.

We strive to provide a user-friendly and reliable solution for our customers, and it's great to know that we're meeting those goals. Your feedback is very much appreciated and will motivate us to continue improving our app and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team