Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

January 19, 2024

everything works well. i haven't encountered any glitches. and there support team replies very fast

farbye
Australia
31 minutes using the app
Helixo replied January 20, 2024

We appreciate your positive feedback!

It's great to hear that everything is running smoothly, and our support team is meeting your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 18, 2023

I have just the best words to say about customer support by BUCKS agents, especially agent Athira who helped me a lot in a very polite way. 10/5 stars!

TopServis Shop
Bosnia & Herzegovina
9 months using the app
Helixo replied October 19, 2023

I'm thrilled to hear that you had such a positive experience with our customer support team and, in particular, with Agent Athira.

It's always our goal to provide exceptional service, and it's heartwarming to know that we've met your expectations.

We appreciate your kind words and your 10/5 star rating! Thank you for choosing BUCKS.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

January 4, 2024

Good Customer Service

Anulus
Australia
8 days using the app
Helixo replied January 6, 2024

Thank you so much for acknowledging our customer service!

We're thrilled to hear that you had a positive experience.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 15, 2024

Glen helped me move the icon fast

DRIPPYKICKS
United Arab Emirates
About 22 hours using the app
Helixo replied January 16, 2024

Thank you for taking the time to share your experience!

It's fantastic to know that Glen could assist you promptly in moving the icon. Our team is always here to ensure your experience is smooth and efficient.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

January 1, 2024

Fantastic app with lots of options to customize and great support too. Highly recommend!

Doggo Capital
United States
About 1 hour using the app
Helixo replied January 3, 2024

We sincerely appreciate your kind words! It's fantastic to hear that you've had a positive experience with our app and found the customization options to your liking. Our team is always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 12, 2024

Me parece muy util y el soporte excelente.

Revoltto
Mexico
1 day using the app
Helixo replied April 14, 2024

¡Tus amables palabras realmente alegraron nuestro día!

Nos alegra mucho saber que nuestra aplicación le resulta útil y que ha tenido una experiencia tan positiva con nuestro equipo de soporte.

Brindar un servicio excelente es nuestra prioridad y estamos encantados de poder ayudarlo de manera efectiva.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

February 22, 2024

Nadeem is the best

Shahi Feast
India
1 day using the app
Helixo replied February 23, 2024

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with Nadeem.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 10, 2023

This app has everything you need including location detection to automatically adapt the currency of the user's market. Incredibly helpful and friendly team behind the app and amazing customer service! would 100% recommend.

One Glass A Day
Bulgaria
20 days using the app
Helixo replied November 13, 2023

Thank you so much for your kind words and for highlighting our app's features.

It's fantastic to know you had a great experience with our friendly team and customer service. We appreciate your recommendation!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 20, 2023

Helps out very well and is the best currency converter

BarakahWear
United States
1 day using the app
Helixo replied December 21, 2023

Thank you for your positive feedback!

We're delighted to know that our currency converter has been beneficial for you.

Your satisfaction is our utmost priority, and we're dedicated to delivering the highest quality service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 29, 2023

Good app. The support service helped solve all the problems!

Smart Tools
United Kingdom
2 months using the app
Helixo replied November 30, 2023

Thank you for your positive feedback! We're thrilled to hear that you found our app helpful and that our support service was able to address all your concerns effectively.

If you have any additional questions, please contact us at support@helixo.co or via our online chat. We are always happy to help you.

The Helixo Support Team