Reviews (1,313)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website navigation and improving the shopping experience with its user-friendly, drag-and-drop interface. It offers customizable menus that match brand aesthetics and features like direct cart additions. The app is noted for its reliability and minimal adjustment needs. Customer support is praised for being responsive and efficient, often resolving issues within a business day and across multiple languages and time zones.

September 16, 2021

This is not FREE. When I install the Free Version it is asking for a Discount Code. This is funny! I might, however, reinstall it as soon as I have enough revenue to pay the S19 monthly fee.

LeisureField
Philippines
15 days using the app
Buddha Apps (Zero Carbon) replied September 20, 2021

Hi,
I wrote you several emails showing you that the app IS FREE and that you were never asked to approve charge. Without going through the Approve Charge page, we cannot take your money, this is a Shopify Requirement.

The Discount Code field was there in the install the app page by mistake from when we had the paid plan. But we did not ask you to add a discount code.

We encouraged you to reinstall the app and see for yourself that you will not be asked for money. But unfortunately we received no answer from you.

If you change your mind and give it another try, please let us know.

October 17, 2017

It did not work as shown in the video tutorials. The features shown in the tutorials are for those who have the highest paid plan. The free and medium sized plans didn't work the same way. I couldn't the expanded menu I wanted. Hired a developer from Upwork who did it for less than a year's worth of payments for this app cost.

Awemused
United States
13 days using the app
July 10, 2017

I don't think this app going to help if the majority of your traffic from mobiles.
They got a decent desktop menu with limited configurations, but manageable.
But, Very, very poor mobile menu. Not configurable. The mobile menu must organize differently to use limited space efficiently. This mobile menu is almost same as their desktop menu and the user simply has to scroll down a lot to find what they want.
Simply very bad design for anyone who got few more categories in their menu.
No technical support. They keep advising to go for the third party for even a simple change. But customize an app with a third party developer is waiting for disaster.
By the way, They said there are working on improving the mobile menu and provide help for customizations.

Gflock
United Kingdom
13 days using the app
March 27, 2023

Die App ist super einfach zu integrieren und die Konfiguration ebenfalls. Was meiner Meinung nach noch fehlt, ist eine Auswertung, wie oft ein Produkt aus dem Menü im Warenkorb landet.
Aber trotzdem klare Weiterempfehlung für jemanden der eine solches Menü in seiner Seite integrieren möchte!

shopstartups - Entdecke kuratierte Startup-Produkte
Germany
11 days using the app
Buddha Apps (Zero Carbon) replied April 12, 2023

Vielen Dank für die Bewertung! Ihr Vorschlag wurde an unser Entwicklungsteam weitergeleitet und hoffentlich können wir mit den zukünftigen Entwicklungen Ihre Erwartungen übertreffen.

Habe einen wunderschönen Tag!

Edited November 20, 2018

We started with the free version (Simple tree menu) for our automotive tool store 1SourceTool. It worked well but because we were using a customized theme, as we added additional main categories the main menu & sub-menus would creep past the bottom of the page and we couldn't scroll down to the lowest items on the menu. This appears to be a limitation of our theme, not the app.

We therefore upgraded to the next level and are using the tabbed menu which keeps all of our subcategories at an elevated position with no need to scroll. It is very easy to add/delete/modify items on the menus & sub-menus. We are very happy with this app.

1SourceTool
United States
9 days using the app
August 22, 2023

Geat support, easy to use. Thank you.
I had a problem with the design, I wrote to support on Saturday. I get the answer a few hours later.

BlockWinder
Hungary
About 8 hours using the app
Buddha Apps (Zero Carbon) replied September 15, 2023

Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.

Please don’t hesitate to contact us if you ever need further assistance with our app.

We’re here for you anytime!

January 4, 2018

I really appreciate the free version of this app, it enables multi-tiered drop down menus for my store that really enhances the navigation. It is super easy and intuitive to use. The only reason I gave it a 4 is because I find it works very slowly on my computer. In order to add an item in a drop down menu it takes forever for the characters I type to appear. I also don't like that when you search for a collection it shows all results with any of the letters typed, regardless of the order, and I also find this function to be slow. Despite the complaint about the speed, this app is a must-use if you want a more functional menu in your store.

Bitcoin Gems
United States
7 days using the app
Edited November 16, 2021

The app works fine, no issues.
I wish they had live customer service and be more responsive.
The app doesn't have the ability for multiple menus so it doesn't meet my needs, unfortunately.

Febron
United States
7 days using the app
Buddha Apps (Zero Carbon) replied November 23, 2021

Thank you for taking the time to leave us a review! We do have a chat service, but we live in an area with a different time zone so that's why our answers might be delayed.
As for the ability to create multiple menus, this is being investigated with our development team to see how we can integrate it in our app and hopefully with the future developments we can exceed your expectations.

Have a lovely day!

January 14, 2018

Didn't work period. spent a few days with this & nothing. Not recommended.

Modaltd Beauty
United States
7 days using the app
September 1, 2022

I have been reaching out to your team a few times now to get onto a call to answer my questions and no one from supprt answers me. the menue inst easy to use

KOODOO
South Africa
6 days using the app
Buddha Apps (Zero Carbon) replied September 1, 2022

Hi,
I answered all the emails you sent us. Could you please get back to us at
support@buddhaapps.com using a different email address as I don't think the one you're using is receiving our replies.