Reviews (179)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and intuitive interface, which simplifies setup and integration with Shopify. It is praised for efficient dropshipping features like product syncing and sourcing from local brands, reducing shipping times. The app also offers valuable wholesale options with bulk discounts and features like real-time inventory updates and automated checkout systems, enhancing product variety and operational efficiency.

October 26, 2024

Buddify has completely transformed how we approach partnerships and product sourcing.

Dreamy Decor
United States
15 days using the app
October 25, 2024

Support team is exceptional. Anytime I’ve had a question or needed assistance, their response has been quick and helpful. David, in particular, has gone above and beyond to ensure I get the most out of Buddify. Having a responsive and knowledgeable team behind the app really gives me confidence in using it daily.

Avone
United States
About 12 hours using the app
October 21, 2024

Excellent support team. David has been incredibly responsive and helpful.

bella.oi
United Kingdom
21 days using the app
November 7, 2024

David from customer support has answered all my questions!

Home decore
United States
15 days using the app
November 17, 2024

Buddify simplifies the entire process of dropshipping and brand partnerships. The tutorial videos and helpful customer service make onboarding easy.

Urban Nest
United States
7 days using the app
August 12, 2024

We were charged a week early due to notifying buddify of a services cancelation inquiry & never received any accommodation using the app.

Shires
United States
6 months using the app
Buddify replied August 13, 2024

We use Shopify as our payment service, so we do not directly charge our customers. Instead, Shopify collects Buddify charges along with your monthly Shopify invoice. You activated your subscription on July 18th and it was invoiced on August 12th along with your Shopify monthly fee, collected by Shopify. In fact, you were charged three weeks later than most other apps would have charged. While we're having difficulty pinpointing the issue, we understand that some customers might need to vent, and that's perfectly okay.

October 5, 2024

Awesome concept and an even better team! I'm really enjoying this app

Loiticss
Australia
12 days using the app
Buddify replied October 10, 2024

Hi Loiticss,

Thank you so much for your kind words! We're thrilled to hear you're enjoying the app and that our team has made a positive impression. Your feedback means a lot to us, and we're here to support you every step of the way. If you ever have any questions or need assistance, feel free to reach out. We’re excited to continue helping you grow your business! 😊

September 15, 2024

'' Emma from the customer support team was very helpful when we had a minor issue. Great app and a great team.''

Paannjtan
France
6 days using the app
Buddify replied September 21, 2024

Hi Paannjtan,

Thank you so much for your amazing feedback! We’re delighted to hear that Emma was able to assist you effectively and that his answers were clear and helpful. It’s great to know you feel confident about your next steps!

If you have any further questions or need assistance in the future, feel free to reach out. We’re always here to help!

October 8, 2024

The wholesale feature is a lifesaver! Buddify just makes it so easy.

Divas Mart
United States
13 days using the app
Buddify replied October 10, 2024

Hi Divas Mart,

Thank you so much for your amazing feedback! We're thrilled to hear that you're loving the wholesale feature and that Buddify is making things easier for you. Our goal is to simplify the process and help your business thrive, so it’s great to know we’re hitting the mark. If you ever need any assistance, don't hesitate to reach out. We're here to help! 😊

November 11, 2024

Fantastic app for cross-selling! And big thanks to Emma from support team.

Luxury Furniture
United States
12 days using the app