Reviews (118)
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It is outstanding !
Thank you for the great review. We are delighted to have you as part of the Buddify community.
great idea to expand the brand with others.
The support at Buddify is great. They're really supportive towards small businesses and there is a good range of products to offer variation to your store. Can't fault it.
Thank you for your fantastic review. We're very happy to have you as a member of our community and look forward to having you with us in the future. Your involvement in Buddify makes our community stronger!
I'm new to this app and look forward to networking with other brands. David, one of the wonderful customer service reps, was a delight when I needed support. He replied quickly, effectively and with enthusiasm. The interaction made me feel understood and appreciated. Thank you David!
Thank you for your wonderful review. We're delighted to have you as a member of our community and look forward to having you with us in the future as well.
I'm very happy with Buddify at this point, having tried several others! The response time for resolving any issues has so far been excellent. David has been particularly helpful, polite and effective in helping to introduce me to the platform, answer questions and resolve any issues.
Thank you for your wonderful review. We're delighted to have you as a member of our community and look forward to having you with us in the future as well. Your participation in Buddify has contributed to making our community even stronger!
David has been so helpful and quick to reply with questions asked and updating our product list when upgrading our plan. Fantastic service, thank you.
Hi Aussie Decor Transfers,
Thank you so much for your kind review! We’re thrilled to hear that David has been so helpful and quick to respond to your questions. Providing timely and efficient support is something we always strive for, and it's wonderful to know that David’s assistance made upgrading your plan and updating your product list a smooth experience.
It’s fantastic to hear that you’re happy with the service we’ve provided. Ensuring that our customers receive the support they need, especially during important transitions like plan upgrades, is a top priority for us. Your feedback reinforces our commitment to delivering outstanding service, and we truly appreciate you taking the time to share your experience.
Thank you again for your kind words and for trusting Buddify with your business needs. We’re here for you, so if you ever need further assistance or have any questions, don’t hesitate to reach out. We look forward to continuing to support your growth with Buddify!
I don't understand why, I need to pay for a product to ship it, if the customer already paid for it...
Explain this to me.
Dear Kodrica,
Thank you for your review. If you have further inquiries, you're always welcome to reach out via our contact form on our website or directly at support@buddify.app, and we'll be happy to guide you.
To address your current question, let me elucidate how Buddify operates, which I believe will provide clarity:
It seems you've imported a product from a partner brand and sold it to your end customer. When you import from a partner brand through Buddify, you're granted a minimum of a 25% discount. Let's use an illustrative example:
Suppose you import a product with a retail price of $100. The shipping fee set by the original supplier brand (who will handle shipping to the customer) might be $5. With the 25% discount, your cost becomes $75. If you opt to sell the product at $100 (you're free to set your own pricing) and add a $3 shipping fee, you'll receive $103 from your customer. Out of this, $3 is for shipping. However, as the supplier brand is in charge of shipping the product, you'd still need to cover their shipping cost. When you complete the transaction via the Buddify-generated checkout on the partner brand's store, you'd pay the discounted price of $75 + the supplier's shipping fee of $5, totaling $80. Essentially, the shipping fee collected from your customer is passed on to the supplier brand. Nonetheless, you have the flexibility to incorporate the shipping fee into your product price or adjust the fee structure to your liking. Importantly, you only purchase the product from the supplier after it's been sold to your customer.
On the Store Page, under the "Supplier Data" section of the feed, you'll find details about the local shipping price, each brand's shipping policy, and a button to test real-time shipping costs. This ensures you have comprehensive information about the Supplier Brand's shipping policies and individual product shipping prices.
Our Help Center is filled with comprehensive articles that shed light on various scenarios, including how to optimize shipping fees and pricing for maximum profit.
I hope this provides a clearer picture for you. Should you have any more queries, please reach out to the email provided earlier.
We truly value your participation in Buddify and appreciate your contribution to our growing community!
Warm regards.
David was very helpful and clarified any misunderstandings that I had about how the program works
Thank you for your great review. We're happy to have you as a member of our community and look forward to having you with us in the future. Your involvement in Buddify makes our community stronger!
Excellent program my recommended to everybody who has an online store can’t beat it
Thank you for your great review. We're happy to have you as a member of our community and look forward to having you with us in the future. Your involvement in Buddify makes our community stronger!
Easy set up. Haven’t launched yet. We’ll see how it goes!
Thank you for your great review. We're delighted to have you as a member of our community and look forward to having you with us in the future as well. Your participation in Buddify has contributed to making our community even stronger!