Reviews (146)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient bulk order fulfillment, especially the CSV upload feature, and its intuitive interface. The PayPal integration is noted for streamlining payment processes, and the app is reliable with quick order processing. Customer support, particularly interactions with personnel like Steve, is highlighted for responsiveness and helpfulness. This tool is valued for significantly reducing manual effort in order fulfillment.

August 26, 2020

Messed up all my fulfilments by sending customers a tracking link that goes to some random site, not the tracking company I put in the spreadsheet. Now all my customers have a useless tracking link in their inboxes.

La Fauxmagerie
United Kingdom
19 minutes using the app
Upatra replied August 26, 2020

Hi, I'm so sorry for what happened, did you set up your own custom tracking URL? You can download the full example file to see the detail. By the way you can still verify the tracking link before you process to fulfill.

May 26, 2020

One of the most non-user friendly fulfillment apps I think I've ever seen in my life. Im trying to map the headers and literally none of the correct ones are available to choose.

wavyplanet
United States
6 minutes using the app
Upatra replied May 26, 2020

Hi, sorry for your inconvenience. Did you use csv file? Sometimes the file has some special character and makes merchant can't map header. You can convert the file to xlsx, it will work fine. We're working to fix the special character and will update the app soon. If you need, you can send me the file, I will help you convert it to xlsx

November 24, 2023

Leave a review popup keeps coming back.

Inscribe Gifts
United Kingdom
4 minutes using the app
June 11, 2024

moodbook
Greece
About 2 months using the app
September 25, 2023

Bartesian
United States
3 months using the app
September 23, 2023

Zen Brown
United States
5 months using the app