Reviews (2,000)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust bulk editing features, which efficiently manage large product inventories by quickly updating tags, weights, prices, and barcodes. Its user-friendly interface suits those with limited tech skills, and additional features like scheduled tasks and CSV export/import enhance its versatility. The responsive live chat support is also frequently commended for its effectiveness in assisting users.

January 2, 2025

Great add on tool for shopify if you have many products to manage

Goldi.dk
Denmark
About 1 month using the app
October 21, 2024

My only wish is that it could handle more than 5,000 SKUs at a time. Otherwise a very good option for handling the kind of catalogue that we have.

Custom Science Ltd
New Zealand
Over 1 year using the app
December 24, 2024

amazing app helped me alot

BoldinPrints
India
2 months using the app
January 28, 2025

Praktisch und relativ intuitiv. Wäre super, wenn man bulks auch in andere Shops exportieren könnte.

Anemoi Papierwerkstatt Nürnberg
Germany
7 months using the app
September 23, 2024

Great App - A bit complex and missing a few critical elements (ie Bulk Edit of Category Meta Fields) but overall my daily Swiss army knife and a solid performer. Could not operate my business with it.

Inspired Garden Life
United States
2 months using the app
August 23, 2024

Works pretty good not always perfect but does make bulk changes easier. May take time to learn for newbies as I am, but it's not impossibly hard to learn. I would recommend although this is the only bulk editor I've used so far.

Magic Realm Tees
United States
3 months using the app
Edited June 19, 2024

UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes.

Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify.
I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed.
After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist.

At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app.

Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI?

Hextom just seems like another business which treats its paying users with utter contempt.

What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review.

When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.

GalleryThane
United Kingdom
3 months using the app
March 8, 2024

App is a bit slow but otherwise pretty good

Sketch Laser Cutting
United Kingdom
8 months using the app
March 25, 2024

Great

Crocs™ Việt Nam
Vietnam
Over 3 years using the app
June 25, 2019

Quick and easy way to update in bulk! Sometimes though it doesn't update and we must repeat steps, not sure why this happens only sometimes.

TARA GRINNA SWIMWEAR
United States
About 6 years using the app