Reviews (1,946)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its bulk editing capabilities, which efficiently manage large inventories by editing prices, descriptions, tags, and more. It also features CSV export/import, scheduled tasks, and variant additions, enhancing productivity during peak sales periods. The app is praised for its reliable performance and excellent customer support, with a responsive and professional team that quickly resolves issues.
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My only wish is that it could handle more than 5,000 SKUs at a time. Otherwise a very good option for handling the kind of catalogue that we have.
Works pretty good not always perfect but does make bulk changes easier. May take time to learn for newbies as I am, but it's not impossibly hard to learn. I would recommend although this is the only bulk editor I've used so far.
Great App - A bit complex and missing a few critical elements (ie Bulk Edit of Category Meta Fields) but overall my daily Swiss army knife and a solid performer. Could not operate my business with it.
UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes.
Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify.
I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed.
After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist.
At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app.
Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI?
Hextom just seems like another business which treats its paying users with utter contempt.
What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review.
When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.
We use this app all the time and it's great! IF you do really large sales sometimes it does glitch a little, but you can always fix it.
I love the app. I haven't been able to check out the other features though. I just wish meta fields reflected faster. there were also times when some items were missed.
Simple way to change variations for over 1k products. Saved me a ton of time.
App is a bit slow but otherwise pretty good
Great
Quick and easy way to update in bulk! Sometimes though it doesn't update and we must repeat steps, not sure why this happens only sometimes.