Reviews (2,034)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to efficiently manage large product catalogs, making bulk edits to products, prices, tags, and more. Its user-friendly interface, scheduled tasks, and CSV features are particularly appreciated. The support team is noted for its responsiveness and helpfulness, including effective live chat assistance. The app is essential for daily updates and enhancing sales potential on platforms like Google Shopping.

April 12, 2025

We have been using this product for years. Recently, Shopify support increased our variant limit beyond the normal allowance, and we now have a total variant limit of 240 per product.

Hextom Bulk Product Editor only allows us to edit the first 100 variants, meaning 140 are completely ignored. Even if I break the job up into smaller chunks of 80 variants, it simply refuses to even see the other 140 variants. It edits all of the first 80 variants, 20 of the second 80 variants, and 0 of the remaining 80 variants.

I contacted support a couple of weeks ago, and I approved collaborator access for them; however, they did nothing to address the problem, and I haven't heard back from them since. I find this strange, as Shopify announced expanded variant limits more than two years ago, and it is already implemented for "select" stores such as ours.

I'm writing this review in hopes that support will proactively contact me to discuss whether they can do this or not.

WTF Notebooks
New Zealand
Over 4 years using the app
June 30, 2021

The app can take over ten minutes to actually do a process, which when every second count, is not acceptable.

Conrads College Gifts
United States
Over 1 year using the app
February 11, 2021

This app was not worth the 49.99 I was paying monthly when I need to alter any variations on my shop it would take days to complete when there answers state a few hours for how many products I had. As well as once it was finally complete the photos of the items on my previous orders before the update would be deleted. I would recommend to do a lot of updates to this app to make it worth the cost of the programs.

Bad Stitches Club
United States
About 1 year using the app
June 26, 2018

A very useful tool, that helps without having to export/import products to csv.
However recently they have launched volume pricing.
For stores that have many product variations, it would cost 70-150 USD monthly.
That's not a reasonable price for this functionality.
You guys have to review your pricing model....

Zellartco
United Kingdom
5 months using the app
February 7, 2018

Please consider adding these below features ASAP, lacking of these below features is seriously making my job very difficult to creating maintaining edit jobs very difficult.

- I should be able to edit my previously created jobs, change filter conditions, edit parameters, change schedule
- I need to schedule a job to run at multiple time/schedule
- Should have nested AND , OR filter criteria.
- Group multiple jobs under one group and can custom name the group.

Thanks

Gethuda Co
United States
3 months using the app
December 28, 2016

Could never get it to edit all of the products. Did it wrong several times. 14.99 down the drain.

Whyhateclothing
United States
About 1 month using the app
March 16, 2023

I treid the app between me and my assistant and it brought more problems than solutions. The bulk app decised to put 3 times higher in prices and even that we tried we couldnt fix it so we are going back to manual mode

LuxsOne
United States
About 1 month using the app
May 5, 2018

I don't think works most of the time, especially when I try to change something within the description.

Lalafab
United States
27 days using the app
November 23, 2017

Worked wonderfully at first, but after several uses it just stopped working at all for any editing.

Howies Hot Deals
United States
10 days using the app
November 3, 2016

I like the concept of this app - and it seemed to function well with a few tasks.
However - i'm trying to edit some tasks by collection - and the app doesn't show my current and updated collections. They are still old ones - many of which doesn't exist in my store anymore. So I'm afraid to run any more tasks as i'm unsure of what kinds of results i may get if the app is not not connected to my current data on my store.
I'll be looking for another app ....

Hilltop Boutique 2
United States
5 days using the app