Hextom: Bulk Product Edit

We have been using this product for years. Recently, Shopify support increased our variant limit beyond the normal allowance, and we now have a total variant limit of 240 per product.

Hextom Bulk Product Editor only allows us to edit the first 100 variants, meaning 140 are completely ignored. Even if I break the job up into smaller chunks of 80 variants, it simply refuses to even see the other 140 variants. It edits all of the first 80 variants, 20 of the second 80 variants, and 0 of the remaining 80 variants.

I contacted support a couple of weeks ago, and I approved collaborator access for them; however, they did nothing to address the problem, and I haven't heard back from them since. I find this strange, as Shopify announced expanded variant limits more than two years ago, and it is already implemented for "select" stores such as ours.

I'm writing this review in hopes that support will proactively contact me to discuss whether they can do this or not.

The app can take over ten minutes to actually do a process, which when every second count, is not acceptable.

This app was not worth the 49.99 I was paying monthly when I need to alter any variations on my shop it would take days to complete when there answers state a few hours for how many products I had. As well as once it was finally complete the photos of the items on my previous orders before the update would be deleted. I would recommend to do a lot of updates to this app to make it worth the cost of the programs.

A very useful tool, that helps without having to export/import products to csv.
However recently they have launched volume pricing.
For stores that have many product variations, it would cost 70-150 USD monthly.
That's not a reasonable price for this functionality.
You guys have to review your pricing model....

Please consider adding these below features ASAP, lacking of these below features is seriously making my job very difficult to creating maintaining edit jobs very difficult.

- I should be able to edit my previously created jobs, change filter conditions, edit parameters, change schedule
- I need to schedule a job to run at multiple time/schedule
- Should have nested AND , OR filter criteria.
- Group multiple jobs under one group and can custom name the group.

Thanks

Could never get it to edit all of the products. Did it wrong several times. 14.99 down the drain.

I treid the app between me and my assistant and it brought more problems than solutions. The bulk app decised to put 3 times higher in prices and even that we tried we couldnt fix it so we are going back to manual mode

I don't think works most of the time, especially when I try to change something within the description.

Worked wonderfully at first, but after several uses it just stopped working at all for any editing.

I like the concept of this app - and it seemed to function well with a few tasks.
However - i'm trying to edit some tasks by collection - and the app doesn't show my current and updated collections. They are still old ones - many of which doesn't exist in my store anymore. So I'm afraid to run any more tasks as i'm unsure of what kinds of results i may get if the app is not not connected to my current data on my store.
I'll be looking for another app ....