Reviews (1,985)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline productivity and manage large inventories efficiently. Key features include bulk editing, CSV export/import, scheduled tasks, and email exports, ideal for tasks like price adjustments. The app is noted for its reliable performance and user-friendly interface. Merchants also praise the responsive, 24/7 customer support that swiftly addresses any issues, enhancing the user experience and saving time on bulk edits.

Edited November 30, 2018

Doesn't work selecting more than one filter conditions. Tried multiple times, synced collections and everything.

BAJAAO.COM
India
Over 1 year using the app
Edited March 25, 2019

Great app and works well and quiet easy to use, but way too expensive for what it does, i will definitely look for a cheaper alternative.

Posh Affair
Australia
About 1 year using the app
November 21, 2017

Super easy to use and just what I was looking for!

Theavenuel
United States
19 days using the app
August 26, 2018

Absolutely worth it. However not accepting multiple strings per condition is a significant limitation.

Jacobs Photo And Digital
New Zealand
About 1 year using the app
August 27, 2020

Terrible company and app, I had issues with the app and I payed for upgrade but when I tried to use my app I was on free membership only and had no access to my upgrade, I contacted customer support twice and had no response. 2 weeks later still not response from them. Terrible customer service!

THIRD PARTNER
United States
Over 1 year using the app
November 9, 2021

It's pretty great. Could be a little faster, but it gets the job done. Still 5/5, no errors so far. It made editing my sales prices a breeze.

Threads and Thistles Inventory
United States
18 days using the app
December 17, 2018

Very good app helps a lot and save time very ease to use a lot of possibilities to bulk edit when you have a big catalog.

Blacksheep Wear
Austria
18 days using the app
July 27, 2023

Application and support to be avoided.

I used the paid version of the application to apply a discount on all the products in the store for the sales period. A discount from normal prices was scheduled on a certain date. After this date, a very large proportion of the products were still at sale prices, which is not normal.
I contacted support and was told "they've put all their teams on it and put it at the top of the list". Only to find that two days later the problem had not been solved, and no solution had been found. In their opinion, everything is normal, the change has been made, it must be an external application that has reset the sales on certain products. Are you serious? No other application was used, no changes were applied to products during the sale period.

Keep your money, it will save you a lot of time and money.

Viking Shop
France
Over 1 year using the app
Hextom replied July 28, 2023

Hi,

I sincerely apologize for the inconvenience and poor experience you encountered while using our app. We deeply value your feedback, and I want to assure you that your concerns are of utmost importance to us.

At the moment, we are in the process of expanding our support team and implementing new processes to enhance our customer service. Unfortunately, it led to a delay in properly escalating your ticket within a reasonable time frame.

Your honest review will be used as a valuable learning experience for us to improve our services and ensure that similar issues do not arise in the future.

Thank you for bringing this matter to our attention.

Best regards,

Aaron @ Hextom Inc.

February 21, 2019

This app saved me so much time. I spent two hours trying to figure out how to "easily" update all 1000 of my products and then downloaded this app and had it done within minutes

Insponaire
United States
18 days using the app
February 18, 2019

This app has literally saved my company 100's of man hours. Inventory, price changes, description edits, etc... Nothing else that is quite this efficient and as good of a price! Love it! Highly recommended for anyone doing high product count stores.

TrendGooroo
United States
18 days using the app