Reviews (2,000)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust bulk editing features, which efficiently manage large product inventories by quickly updating tags, weights, prices, and barcodes. Its user-friendly interface suits those with limited tech skills, and additional features like scheduled tasks and CSV export/import enhance its versatility. The responsive live chat support is also frequently commended for its effectiveness in assisting users.

Edited October 21, 2018

If you don't want store is shit. Please don't use app. All product edit by app is wrong. Fuck of app. uggh

91sTees
Vietnam
22 days using the app
February 3, 2021

Your app messed up all my prices. I explicitly put to decrease the amount by a certain amount and it decreased. When I hit revert it decreased again. Some utems became free! It wouldhave been very expensive if I hadn't caught it.

Emsa
Canada
20 days using the app
January 23, 2021

Terrible customer service. I removed the value of the product variant which does not work within this application. I am very sad with this app. waste of time & money. Very expensive for an app to bulk edit. 9.99 USD for 10 tasks a month. There are other apps more affordable with unlimited actions. Please refund the application charges.

Better King
India
19 days using the app
March 4, 2023

so bad app i can not export more than 10 product each time and plan is paid soooooooooooooooooooooo baddddd

f7express
Saudi Arabia
14 days using the app
Hextom replied March 4, 2023

Hi,

I noticed that you have upgraded to a paid plan this morning. But then you downgraded to demo plan 20 minutes later. I guess it was not an intended action from your side. If you are still interested in using our app you may upgrade to a paid plan again. I can make sure that we will refund you if there are any additional charges for this billing period. You are welcome to send us a support ticket at help@hextom.com if you have questions.

Thanks,

Aaron @ Hextom Inc.

November 3, 2016

good app But........... expensive and Support Team Very Rude And Not Customer Friendly Beware. Women Named "Sophie" Not Customer Oriented And Very Unhelpful She Had Very Sassy Attitude.

Quantumclothing
United States
11 days using the app
April 28, 2018

THERE IS NO FREE TRIAL THEY WILL GET INTO YOUR BILLS INSTANTLY

Veganbydesign
Lithuania
10 days using the app
November 22, 2018

I got this app to use for my BFCM sale. While I can get all the sale prices to update, the changes to compare price just make the compare price disappear. I have tried several ways and nothing. Very disappointed in the app.

Wildflower Boutique
United States
5 days using the app
April 28, 2017

The App itself is very useful, well made, easy to use.
But after using it, a bug reverted our ads, and so entire days of work were gone. It happened two time
Customer service couldn't find any way to solve the problem.

Laruedesanimaux
Latvia
4 days using the app
February 15, 2019

I tried to adjust all products with the regular prices to the percent off of the prices. But, the regular prices are still the same. Terrible program.

Mack's Merch
United States
3 days using the app
December 23, 2017

FUCK! THE DESCRIPTION FEATURE IS A SCAM! THEY NOT DID IT WELL ESPECIALLY THE FEATURE! . THE BOLD/ITALIC/SPACE IS NOT VISIBLY AND NOT WORKING BASTERAD!

Sportsallinone
Indonesia
About 23 hours using the app