Reviews (1,984)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline productivity and manage large inventories efficiently. Key features include bulk editing, CSV export/import, scheduled tasks, and email exports, ideal for tasks like price adjustments. The app is noted for its reliable performance and user-friendly interface. Merchants also praise the responsive, 24/7 customer support that swiftly addresses any issues, enhancing the user experience and saving time on bulk edits.

March 4, 2023

so bad app i can not export more than 10 product each time and plan is paid soooooooooooooooooooooo baddddd

f7express
Saudi Arabia
14 days using the app
Hextom replied March 4, 2023

Hi,

I noticed that you have upgraded to a paid plan this morning. But then you downgraded to demo plan 20 minutes later. I guess it was not an intended action from your side. If you are still interested in using our app you may upgrade to a paid plan again. I can make sure that we will refund you if there are any additional charges for this billing period. You are welcome to send us a support ticket at help@hextom.com if you have questions.

Thanks,

Aaron @ Hextom Inc.

November 3, 2016

good app But........... expensive and Support Team Very Rude And Not Customer Friendly Beware. Women Named "Sophie" Not Customer Oriented And Very Unhelpful She Had Very Sassy Attitude.

Quantumclothing
United States
11 days using the app
April 28, 2018

THERE IS NO FREE TRIAL THEY WILL GET INTO YOUR BILLS INSTANTLY

Veganbydesign
Lithuania
10 days using the app
November 22, 2018

I got this app to use for my BFCM sale. While I can get all the sale prices to update, the changes to compare price just make the compare price disappear. I have tried several ways and nothing. Very disappointed in the app.

Wildflower Boutique
United States
5 days using the app
April 28, 2017

The App itself is very useful, well made, easy to use.
But after using it, a bug reverted our ads, and so entire days of work were gone. It happened two time
Customer service couldn't find any way to solve the problem.

Laruedesanimaux
Latvia
4 days using the app
February 15, 2019

I tried to adjust all products with the regular prices to the percent off of the prices. But, the regular prices are still the same. Terrible program.

Mack's Merch
United States
3 days using the app
December 23, 2017

FUCK! THE DESCRIPTION FEATURE IS A SCAM! THEY NOT DID IT WELL ESPECIALLY THE FEATURE! . THE BOLD/ITALIC/SPACE IS NOT VISIBLY AND NOT WORKING BASTERAD!

Sportsallinone
Indonesia
About 23 hours using the app
November 6, 2019

Great app, easy to use - BUT $10 for 10 edits? Come on. 5 of those were me learning how to use it.

Overpriced. Use GetVela for free instead

Case & Covered
United Kingdom
About 4 hours using the app
Edited June 30, 2020

I paid for this plugin but very not useful.
BPE is very difficult for using and I lose too many times for testing all functuib and reading the blog.
Sorry, but the only thing I get is losing 9,99$

Lesecteur.ch
Switzerland
About 1 hour using the app
June 2, 2021

i am writing this review because i paid $10 for the app and it did not work. it only found 333 of 1200 identical variants i asked it to. i ran the search a second time and it found none. I emailed support and got an automated response telling me i would have to wait up to 2 days for a response. I am doing this now. No way. unacceptable. if someone gets back to me within 12 hours and fixes this problem i will edit this review.

pophomefabric
Canada
About 1 hour using the app