Buy Button channel , 385 reviews

Overall rating
3.4
Counts per rating level
  • 37% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 16% of ratings are 1 stars
July 20, 2016

Functionality is good, but would be much better if you could customise little things like thumbnails and pricing colours.

Centurian Sauna
New Zealand
Almost 5 years using the app
June 10, 2019

I use the buy button on various pages on my website. I like the ease of creating the buy button and pasting the code into the HTML form. I don't like that it doesn't integrate with my shops cart though. So if someone adds something with the buy button and they leave the page to a different page, they can't see what they added to the cart and they can't add items to the same cart on different pages.

TheGardenersShop
United States
Almost 4 years using the app
Shopify replied June 11, 2019

Hey there, thanks for taking the time to share this feedback!

I'm sorry to hear you're having an issue with the add to cart workflow with the Buy Button. Items that customers add to the cart from a Buy Button should be saved if you choose the "Adds product to cart" action option when creating the Buy Button. If this doesn't work properly, it might be an issue with your theme, so I’ve followed up with you via email so we can investigate this further and log any issues with our development team. I hope to hear back from you soon! - Lauren, Shopify Support

Edited June 28, 2019

It works but could be FAR better and needs altering to even suffice. Sadly uses iframes (what decade is this?) so it can't match your site's styling and fonts. The script you add is very cluttered, inefficient coding. And to be able to access the cart from non-product pages you need to still have to load a product but hide the iframe. Very surprised this is an official script and not a 3rd party hack.

Also, as others mentioned, the checkout pop up is WAY TO SMALL and confusing for customers. And it is an actual new window, not a lightbox or div. Seriously, what decade is this? Why are developers still using iframes and pop windows? That stuff has been dead and obsolete for 15 years now.

Motley Kingdom
United States
About 3 years using the app
July 24, 2020

It allowed for pseudo integration with my Squarespace site which is nice, but it could be better. The detailed view pop out option does not let users magnify the product image which would be helpful for selling apparel or anything with a design like I sell.

Run It Back Music
United States
About 3 years using the app
Shopify replied August 14, 2020

Hi, there! Thanks so much for taking the time to provide your feedback here. I'll be sure that this gets passed on to the correct team as a feature request for you, so that it is hopefully implemented in the future. Cheers! - Brie, Shopify Support

June 6, 2021

I have lost 2 days as of now due to changing from my store to buy button I have called and gotten no help Your agent needs to speak with others which mean I will loose another day of sales

Soberisthenewcool
Canada
Almost 3 years using the app
Shopify replied June 10, 2021

Hey, there. Sorry to hear that you're experiencing issues with changing to our Buy Button sales channel. We're not sure which type of issue you're running into, as we don't have any further information, so our Support team will be best equipped to assist you with any account-specific inquiries.

It's worth noting that some resolutions may require our Support team to get in touch with another one of our teams, so this does depend on the issue. Nonetheless, if you've already created a support ticket, our Support team can also help you check on the status of your ticket. If not, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log in to your account to create a support request. Thank you! -Elias, Shopify Support

September 19, 2019

Overall its handy to launch products to select customers rather then having to post live, However I don't like that they can't see any product info, its just straight to cart and one tiny little picture.

Eileen’s Love
Australia
Almost 3 years using the app
Shopify replied October 1, 2019

Thank you for writing your review and for providing feedback on what you'd like to see added to the Buy Button's functionality. I can see why having additional product information included would be helpful and I will be passing your suggestion onto our development team for their consideration. Merchant feedback is a key component when it comes to deciding how we can improve the apps and features we offer, so thank you again for taking the time to provide us with this feedback. -Victor, Shopify Support

January 6, 2019

The buy button is a great option for those who want to use shopify on their own website but i wish I was able to integrate it more into a store-like setting with having to pay for 2 sites.

I am working with the shopify Customer Service team to make this work exactly the way I would like,

3 Dots by G
Canada
Almost 3 years using the app
Edited June 26, 2020

It would be great if there was more options for the layout.It's a great shortcut to the product page

Lantana Publishing
United Kingdom
Over 2 years using the app
Shopify replied July 18, 2020

Hi, there! Thanks so much for the feedback. I'd like to find out more about the types of options you'd like to see added to the channel, so that I can make sure those are submitted as feature requests for you. I'll follow up with you shortly via email for more details. Cheers! - Brie, Shopify Support

November 18, 2015

This is a great app. However, it is missing one feature that makes it unusable, the ability to style the widget.

A simple fix would be to add a custom CSS box to the Buy Button app. As long as that CSS gets sent with the iFrame content styling would then be possible.

I tried a CSS rule, which won't work because it's in an iFrame. Then I built some JavaScript code to inject CSS into the iFrame. That also won't work because browsers consider it a type of attack.

When you get there, you will run into this nasty error "Blocked a frame with origin "https://" from accessing a frame with origin "https://widgets.shopifyapps.com". Protocols, domains, and ports must match." This means that you need an SSL certificate for HTTPS, and your domain name must be "https://widgets.shopifyapps.com". Since the second one is impossible, the clear interpretation is that the browser will not allow you to style the Buy Button app.

Kissmattress
United States
Over 2 years using the app
March 29, 2020

This app is great for use when you already have a website designed and just need to add buttons as a back end to allow the customer to checkout.
The problem I ran into is that on any page of my website that doesn't have a buy button (like the home page for example and many others) then shoppers don't see the shopping cart. They have to navigate back to a page that has a buy button in order to check out, even if they've already added items to their cart.
I called shopify about this issue twice looking for a solution or even a way to get the code for the shopping cart, so I can add it to a shopping cart button on the menu bar but they said that wasn't possible.

Great app but has issues working seamlessly with my websites design, because it doesn't have a shopping cart button like paypal does.

Healing mountain crystals
United States
Over 2 years using the app
Shopify replied April 7, 2020

Thank you for sharing this feedback with us! Without the insight from merchants using our Shopify developed apps, we wouldn't be able to continue developing what we offer.

This set up with the Buy Button is a current limitation due to the nature of connecting your checkout to a third party website. That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to share your experience with our development team. -Lizzy, Shopify Support