Overall rating
3
Counts per rating level
  • 53% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 30, 2022

This app seems to have stopped working? I can't get anything to load for editing at all. Nothing works except getting to this App Store Page. I'm a paying customer for months. I only use 1 calculator and it doesn't even change the cart price, it's just an estimator. Looking for a replacement, a Price Table would work, they're just bulky.

Elyse Galloway Wildlife & Portraiture Art
United States
5 months using the app
MB LUMIUS replied January 2, 2023

Thank you for your feedback.

Please provide a link to your calculator page to support@calconic.com and we will look into the possible issue as soon as possible.

June 16, 2020

Is this company still in business? I have been reaching out to them so many times and no response. They were good to start but zero support and seems like it stopped working?

Be Cool Solutions
United States
2 months using the app
November 5, 2021

I have used this app for many years now because the UI is very easy to use for a new developer. Sadly, this app has had multiple occasions where it would randomly not appear on the site for over a day at a time. Very frustrating/embarrassing when we would send customers to the page to get a quote and there was nothing there. We had a major integration issue... Calconic prevented another app from working on our store. The other team as well as Shopify corporate were working with us on the issue. The Calconic team went months stalling with the typical "we are working on this issue" response and then no response at all. HORRIBLE customer service. Another major issue is adding to cart took 15 seconds+ every time and failed much of the time as well! This app also only works for physical products. I would recommend an app like Dynamic Product Options if you are willing to spend just a couple more hours learning the UI.. it is much more function and you can make it look just as good by writing custom CSS.

Servo
United States
7 months using the app
MB LUMIUS replied November 8, 2021

Hello,

Thank you for the feedback.

The issue addressed in this message is under investigation since the initial report. Our apologies for the delay, however, when a store uses various third-party scripts, it takes longer to pinpoint the possible conflict. Also, I would like to clarify that the Checkout Integration feature by Calconic does not work in tandem with other product customization apps intentionally for technical reasons.
When the issue in question will be resolved, you will surely be notified via email. Thank you for your patience.

April 12, 2023

This app is useful but in my opinion way too expensive. They charge you for a use every single time someone goes on a page that their app is on regardless of if they use it or not. I have had roughly about 7K website views in total so far this month and they have shut down my app until I upgrade and pay for the 50k use plan. EVERY TIME SOMEONE GOES TO A PAGE THEIR APP IS ON THEY COUNT IT AS A USE meaning many of my customers will count as 20 to 40 users per website visit. If it wasn't for the sheer cost of this app for a simple calculation I would like it.

What a Crock Meals
United States
About 1 month using the app
October 31, 2020

I can't save my calculators anymore! Please help me out! I can't save my calculators anymore! Please help me out!

KoopjeiPhone.nl
Netherlands
5 months using the app
MB LUMIUS replied November 9, 2020

Hi there,

Thank you for your feedback.

If you have trouble saving your calculator, make sure to clear your browser's cache. For more information, please contact support@calconic.com

June 5, 2019

This app helps you in the creation of every kind of calculator you want. It's easy to use but the assistance will help you in case of every problem. I love it

telonando.it
Italy
7 days using the app
December 27, 2019

Used this app so customer can quote price and place order.

I did tests an simulate sales and paid for them before going Live.

After going live, the apps missed to send the order details so I can complete customers order.

Customer support was of no help at all. I think they simply don't take the time to understand the issue to apply the right solution.

I use an app Outside of shopify that I not only cheaper but work perfectly and was online within 30 mins of ''programming''

I wasn't impress by the support from the maker nor the support offered by Shopify.

Online Wood Worker
Canada
19 days using the app
Edited September 15, 2022

THIS APPLICATION WILL ONLY WORK ON SHOPIFY 1.0 THEMES. Most themes these days are 2.0
Do your research & check what theme you have before getting excited about this app. Honestly, I love the endless possibilities of this app so much that I am considering switching to a 1.0 theme just so that I can use it, but it's going to be a massive headache to do that. le sigh...CALCONIC please update to Shopify 2.0 themes!

Maeda Inc
United States
About 1 month using the app
November 8, 2020

This app is a waste of time. I used this app to create customised pricing based on the calculator. However, there was no synchronisation between the calculator and the Shopify cart. Contact the support for help, but unfortunately did not receive any. Complete waste of time.

IBG Automation Malta Ltd.
Malta
13 days using the app
MB LUMIUS replied November 9, 2020

Hi there,

Thank you for your feedback.

The checkout/cart integration might require additional programming then using a non-default Shopify product page structure (especially when using third-party page customization apps). Your case is being reviewed.

For more information, please contact support@calconic.com

Edited June 2, 2022

Updated after response from developer. Tried this app and followed the instructions for checkout integration, nothing appears on the product pages. Took ages to get in contact with the developer. The response was very unhelpful nothing like I have received from other app developers. All I received was a 1 line response saying it wont work with my theme.

Blue Crocus Textiles
United Kingdom
10 days using the app
MB LUMIUS replied May 31, 2022

Thank you for your feedback.

Contact us at support@calconic.com (this email can be found at the bottom of our website) or via Shopify's "Get Support" form in the Apps section to troubleshoot the possible issue. Make sure to provide a link to the described issue's page.