Reviews (67)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for integrating a shoppable Instagram feed into their online stores, enhancing customer experience and potentially increasing sales. They find the setup straightforward and the interface user-friendly, with easy linking of Instagram photos to product pages. The app is noted for its reliability and responsive customer support, with regular updates that improve its functionality.

July 3, 2024

App stopped working completely, contacted customer support several times. Only response ever received was 'Facebook has implemented modifications to its API, which has resulted in the emergence of this issue.
Our development team is currently working to resolve this matter.'
However every time we tried to check on the issue they only replied with 'Our developers are still checking on this'
First contact was February 2024 last email received was April 2024. It's now July and we still do not have a working app on our site yet are paying a monthly fee.
When the app was working you'd have to constantly check your website to see if any photos actually showed up. If they didn't you'd have to reconnect to get the pictures to show up.
Do not recommend.

Sheila Stotts Luxury Tools
United States
Over 6 years using the app
May 21, 2017

I had some issues installing this app properly onto my site because of the theme that i was using but Ruchika really helped me a lot. She helped me install the app, checked the layout and was very attentive to my issues. Thank you so much. I am happy with this and definitely recommend it to a friend.

Omgoing Pte Ltd
Singapore
Over 2 years using the app
April 27, 2020

Very good customer service. They reply very quickly and are very helpful.
I recommend it. thank you !

vanina
Lebanon
Over 1 year using the app
May 26, 2018

Great app for your store to share via Instagram to reach your target audience.

Tartan Apparel
United States
Over 1 year using the app
Edited July 28, 2020

Great app to have! Highly recommended. Easy to create a shoppable Instagram feed and link products right on your website. The gallery looks great and works perfectly. Excellent customer service. Team was very helpful and great to work with.

ST33LE
United States
About 1 year using the app
February 14, 2019

We have been using Shop by Instagram for a few weeks now. It's easy to use and our Insta posts can be added to our homepage gallery plus product page in a few clicks. Perfect for showcasing lifestyle images of using the product.

Really apply with post-purchase service by their team especially Vinita. Impressive work and class support. This App should be your go-to app if you looking for shoppable Instagram.

Definitely worth considering.

Headphone Zone
India
About 1 year using the app
Edited May 8, 2018

Wauwww the service is just perfect! They help you whenever and they are thinking with you to make the perfect feed on your page. Really really recommend this app! Also the paid version is really worth the money. Regards, happy customer.

Olivia Kate Haarlem
Netherlands
10 months using the app
Edited September 7, 2017

Great little app! Was very easy to install and I had one issue with centering on my page via the Instagram Liquid and they took care of it within the hour. Top notch service for sure!

Andreabonelli
United States
8 months using the app
April 5, 2018

Fantastic App and the best support!

Twotags Au
Australia
6 months using the app
September 27, 2019

Shows our instagram account really well and they were very helpful with any questions we had! would recommend!

Dalton's Online
United Kingdom
6 months using the app