Reviews (117)

Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

November 27, 2018

Great service. The guys walked me through the entire setup and I'm already seeing some big numbers in terms of revenue recovered. Highly highly recommend.

Sewing By Sarah
United States
5 months using the app
May 30, 2019

Carts Guru lets you customize your retargeting. From texts or emails, get a hold of your abandoned checkouts.

4 months using the app
August 23, 2019

Great app! It has a very easy setup and does leave much to think about when setting up. I highly recommend it.

United States
4 months using the app
September 17, 2019

Carts Guru is awesome! Their customer service is great and the value of their app is expressed by the prime example their team sets.

United States
4 months using the app
November 22, 2020

One of the best customer service I received in Shopify. I like how email, SMS and FBM are combined in one app with a fallback flow. If managed well, you can save some cash on this.

Green Habitat
Hong Kong SAR
4 months using the app
Carts Guru replied January 12, 2021

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the community.

August 24, 2019

Love how easy it is to setup all of the flows in multiple different channels. Support is top notch as well.

United States
3 months using the app
May 26, 2020

hopefully, it works I'm pretty new to this! I want to make my first sale so we will see if I can get one with this app

United States
3 months using the app
September 6, 2019

Carts Guru really helped me to create a quality on exit pop-up page - the app is incredibly user-friendly!

Hero Pet Supplies
United States
3 months using the app
November 20, 2020

i use this app to help with all forms of email marketing from cart abandonment to sending out newsletter promos and more. its really versatile and very simple to use it covers all bases sms, email and even facebook messenger dont hesitate

Calvary fitness
United States
3 months using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

May 23, 2019

Using this app currently and loving the help with abandoned carts and retargeting based off of cart interest

Iron Killer
United States
3 months using the app