Reviews (117)

Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

Edited January 4, 2018

Best app I tested for abandonment carts. I use it for text messages and emails. increased my conversion a lot!! US Customer service is awesome, they did set my account and they were really nice.

Elegant Emporium
United States
7 months using the app
Edited December 3, 2018

Installed CartsGuru and boom! the very first default email recovered a sale!

It was quite easy and intuitive to figure out and configure. And on top of that, their team actually went over the setup, and offered to help to make sure everything is set up perfectly, and as per best practices - great service!

Value Gear Online
7 months using the app
May 25, 2020

I'm in the process to test it. It seems to me as a very good app. Can't wait when we get higher traffic and we can use it in a full range of features

Guru Muscle
7 months using the app
June 24, 2019

I am exclusively using the app for SMS re-targeting and so far so good! Looking forward to the metrics after 30 days. I was worried that this would be too intrusive but you can adjust the messaging to make it fun and safe for your customers.

Used Horse Stuff
United States
7 months using the app
September 17, 2018

The SMS feature has helped recover a fair amount of abandoned carts. Nice feature to our shop. Thanks.

Elite Athletic Gear
United States
7 months using the app
Edited June 5, 2019

Amazing app !! Their team support is very competent and help me so much with my previous troubles

All in one, sms ,mail and messenger !

7 months using the app
September 29, 2020

really really useful and top customer care!
carts guru is the top application for sms, dm and email marketing.

5 months using the app
November 17, 2018

Don't understand why this app doesn't have more reviews. Between our two stores this app has recovered over $50K in lost sales. SMS retargeting!

United States
5 months using the app
April 13, 2019

This app is one of the best apps you can have to run a ecom store! It makes everything easier. Its retargeting with sms and email is fantastic.

United States
5 months using the app
October 31, 2018

Matt is amazing great service! He is always avialble and helpful! Great insights as well! Oh my god amazing!

Live Your Expression
5 months using the app