Reviews (117)

Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

Edited July 25, 2019

I wasn't sure about this app at first but now that i am actively using it, i have found it to be very helpful at understanding my customers on another level. I feel like I have a better understanding on what my customers shopping routines are. I would definitely recommend this app to other business owners who are new to eCommerce

Twisted Pineapple Boutique
United States
10 months using the app
July 22, 2019

I am very pleased, working well, easy to set up and easy to use and perfect help desk.

Thank you, I will keep using

United Kingdom
9 months using the app
November 19, 2020

I would definitely use this over and over again. fantastic! this app can help you generate a tun of money with marketing!

Deals you desire
9 months using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

August 12, 2019

It's unbelievable how much time and hassle this app provides. The recovery of any lost carts can be a big deal, this app converts many of those into paying customers. I love it.

Meditate In Yoga
United States
8 months using the app
March 9, 2020

Very user-friendly application that has an excellent support team that consistently provides you tremendous service

8 months using the app
Carts Guru replied March 10, 2020

We're so glad that you're loving Carts Guru! Thanks so much for the review.

August 31, 2020

This app has great support and does what it promises. Definitely recommended to everybody wanting to increase their conversion rate.

8 months using the app
August 31, 2019

Made my money back for the first month and then...within 48 hours!!! I'm looking forward to seeing what kind of impact this app makes but couldn't say better things about it.

The Tools Hybrid
United States
8 months using the app
June 16, 2019

Great app. It works wonderfully with our shopify store. The default built in abandoned cart shopify provides has not done a single thing for us. As soon as we imolented carts guru we started seeing results in our return traffic as well as orders. It also provides good reporting metrics so you can get more insight into your abandonment cart problem. Overall we are very pleased with carts guru and recommend it to other stores who are serious about making money.

Shop The Coolest
United States
8 months using the app
July 1, 2019

we use this app for sms retargeting, this app is one of the few apps that are great for retargeting, so far so good

United States
8 months using the app
September 28, 2019

The templates looks great! ALso, the support speak spanish and thats also good sign! Let's get started!

8 months using the app