Reviews (117)

Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

January 11, 2021

This app is great. Huge return on investment. Easy to set up workflow. Thank you! I would suggest this app for SMS!

Nest & Land
United States
Almost 2 years using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Edited April 22, 2019

Love it! I can see why this app comes highly recommended for cart abandonment. Very easy to set up and manage.

Think and Ink Co.
United States
Almost 2 years using the app
May 7, 2020

This app is super useful for re targeting. We have increase our sales by using this app. I would recommended. Their customer service is amazing, they even help you out to set up your campaign. Just schedule a call with them and they will help you step by step, not to mention they are always available. A+ Pluss with Carts Guru

White Shark
United States
Almost 2 years using the app
July 22, 2019

Works great once you set it up correctly! We are seeing additional sales and profits far above the cost cart guru charges. We did have a few issues with the initial set up but the customer service team was able to resolve all those for us.

Over 1 year using the app
August 8, 2019

Great App, definitely worth the investment. This app has multiple features and makes up for more than a few apps

UltraBand Usa
United States
Over 1 year using the app
July 9, 2020

je viens d'installer l'application et j'ai pu être guidée par Beatrice pour la création de mes campagnes. Les fonctionnalités sont très intéressantes et le service support est très bien. Le prix prix est aussi très intéressant.

B Lovely
Over 1 year using the app
Edited July 2, 2019

My abandon cart rate recovery was decreasing. I'm excited to use the text and messenger feature and review my rates after 30 days. This is a game changer it's like 3 apps in 1.

United States
Over 1 year using the app
Edited March 19, 2020

So very happy with the support and functionality of CG!! Their responsiveness and forward thinking makes a HUGE difference!! Thank you Carts Gurus!

Shoppe with Shawn
United States
Over 1 year using the app
June 5, 2019

Carts Guru is a great app for retargeting. Saves a lot of abandoned carts, and more than pays for itself if you're doing any kind of volume.

United States
Over 1 year using the app
February 19, 2021

great!!!!! really easy to work with I'm glad I found that app thank you very much for easy sms retargeting !!!
About 1 year using the app
Carts Guru replied March 10, 2021

Hi there! Thanks so much for your review and feedback. Glad to hear you're enjoying the app :)