Reviews (117)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cart abandonment strategies, noting significant increases in sales and revenue recovery. Its integration with email, SMS, and Facebook Messenger provides a user-friendly retargeting solution. Merchants appreciate the ease of campaign management and the detailed reporting metrics that enhance customer engagement. The customer support team is also praised for being responsive and helpful in multiple languages, ensuring a high return on investment.

July 22, 2019

I am very pleased, working well, easy to set up and easy to use and perfect help desk.

Thank you, I will keep using

J F M
United Kingdom
4 months using the app
September 17, 2019

Carts Guru is awesome! Their customer service is great and the value of their app is expressed by the prime example their team sets.

Kindlejet
United States
4 months using the app
May 7, 2020

I used this app to Recover lost sales. I recommend it to anyone looking to capture more revenue. I am a new store and everything makes a difference thanks Carts Guru!

GrandisonGlobal
United States
4 months using the app
November 17, 2018

Don't understand why this app doesn't have more reviews. Between our two stores this app has recovered over $50K in lost sales. SMS retargeting!

Wisho
United States
4 months using the app
May 26, 2020

hopefully, it works I'm pretty new to this! I want to make my first sale so we will see if I can get one with this app

MajestySkin
United States
3 months using the app
July 22, 2019

Works great once you set it up correctly! We are seeing additional sales and profits far above the cost cart guru charges. We did have a few issues with the initial set up but the customer service team was able to resolve all those for us.

hiierliving
Canada
3 months using the app
May 7, 2020

This app is super useful for re targeting. We have increase our sales by using this app. I would recommended. Their customer service is amazing, they even help you out to set up your campaign. Just schedule a call with them and they will help you step by step, not to mention they are always available. A+ Pluss with Carts Guru

White Shark
United States
3 months using the app
February 19, 2021

great!!!!! really easy to work with I'm glad I found that app thank you very much for easy sms retargeting !!!

getstrongfit.com
Israel
3 months using the app
Carts Guru replied March 10, 2021

Hi there! Thanks so much for your review and feedback. Glad to hear you're enjoying the app :)

October 30, 2018

Carts Guru has helped recover so many abandoned carts for all our clients. It's one of the apps that we always use from day 1, and I recommend it to everyone interested in selling on Shopify. Plus, Matt has been great at helping get everything setup and running well.

GreatVacs
United States
3 months using the app
June 5, 2019

Carts Guru is a great app for retargeting. Saves a lot of abandoned carts, and more than pays for itself if you're doing any kind of volume.

BackSail
United States
3 months using the app