Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 29, 2023

I cannot even begin to comprehend how this app has managed to garner any positive reviews whatsoever. It's mind-boggling! This has been, without a doubt, the most abysmal experience I've ever had on the Shopify app store, and I've been at it for over a year. I've battled relentlessly to get my products up and running, but there's always some infuriating issue preventing them from being uploaded to Catch.

Let's talk about their customer support, shall we? It's an absolute travesty. I've reached out for assistance countless times, only to receive responses that are about as useful as a screen door on a submarine. They hand out instructions that might as well be written in a foreign language because they sure as hell don't fix the problem. And don't get me started on their oh-so-helpful, one-sentence replies. It's enough to make anyone's blood boil.

I'm beyond fed up at this point. My store is already integrated with this disaster of an app, and the thought of transitioning to something else is enough to give me nightmares. All I want is for my products to be uploaded, for crying out loud! This is a plea for help, a cry of frustration, and a demand for resolution. HELP ME, PLEASE!

Electra Mirrors
Edited April 15, 2023

Great personalised support. I have been having issues with catch integrations. Catch support has not been helpful but CEDCommerce support from this app support has been amazing and very helpful. I would recommend

6 months using the app
December 14, 2022

Have received excellent support so far in relation to our specific needs, I have been very impressed by the professionalism! Thankyou

22 days using the app
January 28, 2023

Excellent Support and hassle-free order integration. I arranged a 30 minutes setup call and the team gave me all the required details.

7 days using the app
December 21, 2022

Great support from customer service, also pretty fast and can assist with all questions. Thank you very much!

Self Connect
About 2 months using the app
November 25, 2022

It has helps us a lot in our sales on Catch. Will use it forever. Thanks!!
The team are very friendly and helpful.

4 months using the app
December 1, 2022

We use this app to upload products on catch. In this respect, the app does a good job........... ..

4 months using the app
March 7, 2023

Excellent support from their team. The app resolved our issue with processing our Catch orders. Thank you!

About 2 months using the app
April 10, 2023

Highly recommeded!
Very easy to navigate, customer service is superbo, answers all the question. guides me through all processes

6 months using the app
April 24, 2023

BRILLIANT!! Incredible support to assist with Catch integration. Extremely friendly, helpful and knowledgeable. Thank you!

Makeup Warehouse
About 2 months using the app