CedCommerce Catch Integration , 90 reviews
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Works fine and easy to configure our store to catch marketplace. Super helpful. It would be great if we can get value from metafields as well. As there is no sync from metafields we have 5% manual task to be covered.
Thanks for reviewing the App and sharing your honest views regarding the App. The feature is not a part of the application but yes we work on custom features and add them to the Application as and when the need arises from any sellers. We will discuss your requirement in details and will surely assist you and provide you with a feasisble solution.
So far this has been great to use! A little difficult to set up initially, but the team were super helpful and got back to me on skype almost instantly at all times!
Since the previous review I wrote on this app mysteriously disappeared, I'll write another one. While the app works, the set-up was challenging as it was very unintuitive and there are virtually no instructions explaining how or why things work the way they do. Support is based in India which is fine, but you could be in the middle of doing something with a question that can't be answered because it's outside their normal business hours. Again, this is fine, but customer expectations need to be managed better in this regard. Now that the product is running there are still some issues which could be better addressed if there was a clear and concise help guide rather than having to refer back to the developer each time. On the plus side, the order/fulfilment part of the app is rock-solid and it's good value for money.
Thanks for reviewing our App and sharing an honest experience of the App so far and glad that you like the features of the App. We try to make the setup as easy as possible and your inputs on that will be crucial. We aim to provide 24x7 support through multiple mediums and have all the support material available. We have already got in touch with you to understand your concerns and address them properly so that you have a smooth / better experience selling through our Integration App We will be happy to assist you.
Regards
Team CedCommerce
I have been using this app for a month or so and it is super easy to use. Prior to using this app we were linking our Catch items with Omnivore which was a total nightmare! This app is an absolute breath of fresh air! Every time I run into issues or have any questions I use their chat option and Karshit is always very helpful, patient and thorough. 5 Star Service
Great App. Great Support. The support team has been really helpful. I would recommend the app for anyone who would like to list products on Catch.
The team here has been excellent to deal with, they always respond quickly and provide easy and effective resolutions to changes and questions. Would highly recommend it.
The customer support is excellent and I get a quick response time within 24-48 hours. Really helpful with their screenshots and especially for someone that didn't know how it all worked. Thank you.
This app has made my life so much easier. It is now so easy for me to upload my new products onto Catch and having all my inventory in sync with orders coming through to shopify is great. The support is incredible. Any time I have had a question on how to do anything support has responded very quickly and helps solve my problem - even outside of standard hours!
I pretty much use this app for my Catch integration and it works like a charm. Very happy with the Tech assistance as well which is very helpful. I now use CED Commerce for my USA store as well for Etsy integration.
The app takes a while to understand but the customer service is excellent which assists greatly in navigating through the app.