Reviews (92)
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This is an awesome app and makes life very easy and our productivity has gone up. The support is excellent and this helps a lot.
Great support from customer service, also pretty fast and can assist with all questions. Thank you very much!
Awesome support I contacted support and he replied right away and helped me resolve my issue. Amazing!! If only Catch were like that
BRILLIANT!! Incredible support to assist with Catch integration. Extremely friendly, helpful and knowledgeable. Thank you!
It is a great app it does exactly what we need it to do. and the support team are very helpful if you have any issues.
Great App! Great Service! Bulk upload your product with it instead one by one. Recommend to use this.
Great App , Easy to use and understand , staff is well trained and efficient enough to answer all questions , i had many many questions in the begining , CED staff has been right there when ever i needed a help in any way , i am glad to join CED
Great support and assistance from the team. Thanks for your help in getting my business all setup and running
Since the previous review I wrote on this app mysteriously disappeared, I'll write another one. While the app works, the set-up was challenging as it was very unintuitive and there are virtually no instructions explaining how or why things work the way they do. Support is based in India which is fine, but you could be in the middle of doing something with a question that can't be answered because it's outside their normal business hours. Again, this is fine, but customer expectations need to be managed better in this regard. Now that the product is running there are still some issues which could be better addressed if there was a clear and concise help guide rather than having to refer back to the developer each time. On the plus side, the order/fulfilment part of the app is rock-solid and it's good value for money.
Thanks for reviewing our App and sharing an honest experience of the App so far and glad that you like the features of the App. We try to make the setup as easy as possible and your inputs on that will be crucial. We aim to provide 24x7 support through multiple mediums and have all the support material available. We have already got in touch with you to understand your concerns and address them properly so that you have a smooth / better experience selling through our Integration App We will be happy to assist you.
Regards
Team CedCommerce
Given the complex requirement of listing standard on Catch, i am loving this application for achieving the milestone. Support provided has been wonderful, specifically am working with Karshit to get our shopify store up and running on catch and he has a very friendly and helping attitude, willing to support and guide with patience. Application seems to be new but the guys are keen on adding new features to make sellers life easier. I will recommend this App with no hesitation.