Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective automation of the chargeback management process, which significantly increases the success rate in winning disputes. It features a user-friendly interface and a comprehensive dashboard for easy navigation and real-time tracking. Merchants also appreciate the detailed analytics provided, helping them understand the causes of chargebacks better. Additionally, the customer support is praised for being responsive and knowledgeable, with specific commendations for team members like Joyce, Boaz, and Mariane.
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My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!
Thanks for your kind words!
Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.
Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.
Thank you so much for your great feedback!
Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)
Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result.
It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH
Hope Chargeflow will work!
Hey, thanks for your great feedback:)
Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.
The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.
Amazing customer support, very responsive, reliable, and communicative.
Hey - thanks for your great feedback!
It's feels great to provide human-service along with a wonderful technical solution:)
So far, the communication between their team and our team has been phenomenal. The setup was very quick and minimal steps to get up and running. It is a major weight off our shoulders to have the services that they provide. We have been combating the customer abuse of chargebacks, and this is the solution we were looking for. Highly recommended.
Thanks for your honest feedback!
We do our best to make the entire operation as seamless as possible, allowing you to quickly get back to your business knowing you have the chargebacks chore fully covered.
Best app for Dispute and Chargebacks. I recommend it to everyone
Thanks so much for your feedback!
I'm glad we can help you with both preventing and mitigating your chargebacks.
Excellent app, and amazing onboarding experience as well as customer service to not only make sure we're getting the most of the app, but also providing useful advice on Chargebacks in general beyond the scope of the app. Thank you!
I was pleasantly surprised to see the useful and user friendly interface that was atomically set up when I installed the app. Right away it located a current charge back request and began working on it. Today I had an onboarding session with Boraz which was very helpful. So far this looks like just the partner I need as I work to expand my sales.
Thanks so much for your kind words!
Allowing us to fully handle your chargebacks has a major affect on the other operations of your business, for the good.
Looking forward to continue serve you in the best way we can:)
I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.
I appreciate your feedback, thanks!
We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly.
Boaz.
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Thank you for your great feedback!
Our business model is very simple, and puts both you and us on the same boat - when you win, we win.