Chargeflow Prevent Chargebacks

Chargeflow Prevent Chargebacks

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.5 (437)

Stop fraud before you ship. AI wins back the chargebacks that land, automatically.

You earned the sale. A chargeback takes it back, plus fees, hours and a hit to your dispute ratio. Prevent 2.0 catches 10x more fraud and abuse than the previous generation, from stolen cards to friendly fraud. Alerts help protect and lower that ratio. Automation files AI-built representment for you, and you pay only when it wins. Trusted by 20,000+ merchants and ranked #1 on G2 for chargeback management and e-commerce fraud protection.

You earned the sale. A chargeback takes it back, plus fees, hours and a hit to your dispute ratio. Prevent 2.0 catches 10x more fraud and abuse than the previous generation, from stolen cards to friendly fraud. Alerts help protect and lower that ratio. Automation files AI-built representment for you, and you pay only when it wins. Trusted by 20,000+ merchants and ranked #1 on G2 for chargeback management and e-commerce fraud protection. more
  • Protect Black Friday revenue: our new model catches 10x more fraud and abuse
  • Win back chargebacks automatically with AI-built representment
  • Dispute Rate Protection: direct alerts from Visa (Verifi) & Mastercard (Ethoca)
  • One dashboard, across all your stores and processors
  • Manage prevention, recovery & analytics in one dashboard
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Braintree Payments
  • Gorgias Zendesk Reamaze
  • Klarna Affirm AfterPay
  • PayPal Stripe
  • Recharge Bold Subscriptions
  • SEON Fraud Protection

Pricing

Choose the plan that best fits your business.

Free

Free to install

Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.10/order. Alerts: pay per prevented chargeback.

Features

  • Fully automated chargeback recovery
  • Only pay on successful recoveries
  • Best-in-class, 24/7 customer service
  • Multi-shop and processor support
  • 100+ integrations, including Shopify Pay
  • Win rates up to 4x higher
  • Instant setup, no integration needed
  • Enterprise-grade security (SOC 2 & GDPR)

All charges are billed in USD. See all pricing options

Reviews (437)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and integrate, even across multiple stores and payment providers. It automates chargeback handling, saving significant time and stress with detailed, customizable evidence and strong win rates. Alert and prevention tools help stop disputes before they occur. Merchants consistently praise fast, proactive support, guided onboarding, and ongoing optimization, calling it essential for scalable chargeback protection.

October 30, 2026

Excellent, patient support — and genuinely free to start

I'm a pre-launch store, so I've spent far more time asking setup questions than I have fighting disputes, and the Chargeflow support team has been outstanding throughout. Every question I've asked about integrations, evidence requirements, and policy setup has been answered clearly and patiently, and any issue I've raised has been looked into and resolved promptly.

What sold me on Chargeflow was the model: 25%, only on chargebacks you actually win. There's no upfront cost while you're getting set up, which for a new store is exactly the right way to do it — you only pay when they've already recovered money for you.

I'd recommend it to any store owner who wants disputes handled properly without adding a fixed monthly cost before they've made their first sale.

Divine Imprint
Australia
5 days using the app
October 16, 2026

Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy.

They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own proof. The customer immediately won because the evidence submitted was so stupid!! It is a dangerous tool that does more harm than good. 100% warning to everyone: do not use!

M-Shape Beauty
United States
Over 2 years using the app
Chargeflow, Inc. replied October 19, 2026

Hi M-Shape Beauty,

thank you for the feedback, and I'm sorry about how this turned out.
Our customer experience team will reach out to you to go through your case and solve this together. You can also write us at support@chargeflow.io.

The Chargeflow Team

October 16, 2026

Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app.

Despite this, a customer support agent named Chiara refunded only three of the four charges and refused to refund the remaining one. She shamelessly claimed that the refunds were issued as a gesture of “goodwill,” even though these charges were not mine in the first place.

This is completely unacceptable. Charging people for fees that belong to another store and then refusing to issue a full refund is outrageous. I strongly advise others to be cautious and avoid this app.

Chargeflow should be held accountable for this unacceptable conduct. Nobody should have to fight to recover money they were wrongfully charged.

Monellies
Canada
Over 1 year using the app
Chargeflow, Inc. replied October 19, 2026

Hi Monellies,

thank you for the feedback, and I'm sorry this has been such a frustrating experience. Our customer experience team will reach out to you to go through every charge and make sure it is clear and correct. You can also reach us at support@chargeflow.io.

The Chargeflow Team

Support

App support provided by Chargeflow, Inc..

Developer

Chargeflow, Inc.

251 Little Falls Drive, Wilmington, DE, 19808, US

Launched

June 14, 2021 · Changelog

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