Chargeflow Dispute Chargebacks
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Highlights
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Based in United States
About this app
Launched
June 14, 2021
Languages
English
Categories
Fraud , Workflow automationWorks with
SEON Fraud Protection, Klarna Affirm AfterPay, PayPal Stripe, Gorgias Zendesk Reamaze, Recharge Bold Subscriptions, BraintreePrevent, fight, and recover chargebacks with the most advanced, AI-driven chargeback platform.
Chargeflow is a fully-automated chargeback management solution that enables you to scale your business and increase profitability, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate. Our success-based pricing model ensures that you only pay when we successfully recover chargebacks in your favor.
- Our automated solution fights and recovers chargeback on your behalf
- Pay only for successfully recovered chargebacks with our ROI-guaranteed pricing
- Centralized dashboard for analyzing chargebacks from multiple payment providers
- Predict the likelihood of recovering open disputes with ChargeScore AI
- Deflect chargebacks and lower your chargeback rate with Chargeflow Alerts
Pricing
Free to install
You'll be charged a 25% fee only if we successfully recover a chargeback on your behalf.
Free to install
You'll be charged a 25% fee only if we successfully recover a chargeback on your behalf.
All charges are billed in USD. See all pricing options
159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.
I would not recommend not using Chargeflow, mainly due to quality issues . And I have other concerns as well. Specifically, I just noticed they took about $5600 in 3 months. But when I add up the won chargebacks it’s less than $4000, so they should have taken less than $1000. I am asking Shopify Plus support to investigate. And much worse than this potential overcharging problem is that the quality of chargeback response writing to too often quite poor. For example, recently the Chargeflow staff submitted a response to a credit not received chargeback for approx. $2000 and staff completely ignored the fact that we return only the cost of the product and we don’t return the cost of shipping and handling. I complained about it 4 days ago by email, and my complaint has been ignored. So my 3rd reason for the one star review is they don’t appear to value their customers at all as they simply ignored my complaint. Disappointed and looking for better app.
The support team has been very helpful to our business. We always consult them before shipping out risky orders, and they provide useful feedback to help us make good decisions. Highly recommended!
Not a fan. Ive lost more chargebacks than I've won. What they do is the same thing Shopify does. You are better off just getting a flow app and blocking high risk orders instead of getting chargebacks. don't waste your time
About this app
Launched
June 14, 2021
Languages
English
Categories
Fraud , Workflow automationWorks with
SEON Fraud Protection, Klarna Affirm AfterPay, PayPal Stripe, Gorgias Zendesk Reamaze, Recharge Bold Subscriptions, BraintreeBuilt by Chargeflow, Inc.
About Chargeflow, Inc.
4.7 average rating
3 years building apps for the Shopify App Store
251 Little Falls Drive, Wilmington, DE, 19808, US