- Increase sales assisting your customers in real time.
- Chat on the go from iOS/Android apps.
- One click setup — seamless Shopify integration.
Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.
Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.
Distinctive Features:
- Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
- Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.
- Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
- Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store.
- Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
- Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
- Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
- Correct typos. Correct answers after sending the message.
- Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
- Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
- Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.
- Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!
- Free forever plan. Up to 5 agents can be online at the same time.
For the full feature list and additional information check https://chatra.io/
Chatra Live Chat + Cart Saver reviews (108)
Awesome app. But it keeps logging us out for some reason. Really annoying.
Best app in the world!
It's simple. It does what it claims and it's free......so far :-)
I am happy with it.
www.bikelight.ca
Great app, let's you chat with customers to instantly help them with problems or concerns.
It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.
Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.
Right away it started working letting me know my customers had questions. And help me to close a sale when customers were not convince to purchase my products.
I really love this app! It was so simple to install and customize. Lots of great features. I have only had this installed a while now and only used it once but it seemed to work great!
Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.
Superb app.Superb supprot. Highly recomended... :)
