Chatra — Live Chat & Chatbot
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (299)
- Developer
- Roger Wilco LLC
Featured images gallery
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Works with
- Help Scout
- Slack
- Webhooks
- Zapier
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free plan
Free
Features
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 / month
or $300/year and save 19%
per Agent
Features
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
10-day free trial
Pro plan
$41 / month
or $396/year and save 20%
per Agent
Features
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (299)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for boosting sales through real-time customer communication and behavior insights. It captures leads and closes sales, fostering trust and engagement. Key features include real-time chat, customer tracking, and message previews. The app integrates with Facebook Messenger and offers customization, automatic prompts, and pre-chat forms. It's praised for easy installation, intuitive interface, reliable performance, and responsive support, with a mobile app enhancing service on the go.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
We have been using Chatra on our store for almost 5 years, and it has been a very useful tool for quick customer communication.
The live chat is easy to manage and adds real value by helping customers get answers before placing an order. The triggers are useful for engaging visitors at the right moment, and the live view helps us see how customers browse the store, including possible broken URLs or pages that need attention.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. Deleted the app. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Support
App support provided by Roger Wilco LLC.
Resources
Developer
Launched
October 29, 2015
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