Chatra — Live Chat & Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.8 (654)
- Developer
- Roger Wilco LLC
Featured images gallery
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Works with
- Help Scout
- Slack
- Zapier
- Webhooks
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free plan
Free
- Up to 20 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 / month
or $300/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
10-day free trial
Pro plan
$41 / month
or $396/year and save 20%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy installation, user-friendly interface, and effective mobile functionality, allowing for on-the-go customer service. Key features include real-time typing visibility, live chat prompts, and customer activity tracking, which help boost sales and conversions. The app also offers robust customization, seamless integration with platforms like Facebook Messenger, and proactive automated messages. A free plan is available, with many opting to upgrade as business needs expand.
Excellent application that we have been using for several years now.
We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time.
I recommend the app.
we used this app for couple of years- but last week google took our ads off because of the app , it said it has malicious software
we have since taken the app off- though we still have 3 months left on the price paid
But the ads are back online ,
Hello!
We’re truly sorry to hear about the inconvenience caused by your ads being blocked. We understand how frustrating this must be, and we want to clarify that this situation was unfortunately beyond our control, as it originated with Google’s automated processes. We take user security very seriously: we perform antivirus checks on all uploaded files and maintain strict security protocols.
Google’s detection systems flagged a potential malware risk in a file uploaded via our chat widget, resulting in the temporary blocking of the domain we use for file hosting. To address this quickly, we migrated to a new domain and confirmed there was no actual risk to our users. Google unblocked the original domain on October 30, indicating it was likely a false alarm.
However, Google Ads support may still be working with outdated information, so some customers may need to contact Google directly for the resolution to reactivate ads.
We apologize for the inconvenience this has caused and appreciate your patience as we work to keep our platform safe and secure. Please feel free to reach out if you need any further assistance.
The initial set up was easy and the more I dive in there are lots of extra features to help with conversion rate.
Support
App support provided by Roger Wilco LLC.
Resources
Developer
Launched
October 29, 2015
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