Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Developed by Roger Wilco LLC

175 reviews
Get
Price: Free – $14.00 / month Free Trial: 14 days More info
  • Increase sales assisting your customers in real time.
  • See a list of your online visitors and start chatting with them.
  • One click setup — seamless Shopify integration & iOS/Android apps.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.

Distinctive Features:


  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.

  • Real-time visitor list. See who's on your website, where are they from and what they have in their cart. Start chatting with any visitor.

  • Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.

  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

  • Visitor information. Know your customers once they start chatting with you — what page they are on, where are they from and what device and system they use to access your store.

  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.

  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

  • Correct typos. Correct answers after sending the message.

  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.

  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.

  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!

  • Free forever plan.

For the full feature list and additional information check https://chatra.io/

Chatra Live Chat + Cart Saver reviews (175)

posted

I've used almost every Shopify chat app available, Chatra surpasses everyone in customer service, user compatibility and layout. We will continue to use the service, it's fantastic and highly suggest to all ecommerce stores.

posted

We are just getting started with Chatra, but already loving the ease of use, and capabilities of this software.

posted

Excellent chat app. Would recommend fully.

posted

Deserve 5 starts, easy app to use, you can see your visitors i a real time, this is awsome ! thank you

posted

Brilliant!! Love this app. Easy to install, easy to use and Chatra makes it quick and easy to engage with our customers. You can also tailor the look to suit your website. If you would like to see it in action check it out on our website and say hi! :-)

https://www.belacasahome.com/

posted

Great chat app, easy to use, and getting notifications on mobile and desktop is a nice touch. It is a little more expensive than some other chat apps so I would like to see integration with Facebook Messenger and Mailchimp eventually.

posted

Great app. I went for the free option for now, but it still allows me to customise the look so it fits in with my website. The only feature I miss from the full version is the ability to initiate a chat with a customer as they browse. I may upgrade in future if the chat function is used frequently.

posted

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

posted

So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.

posted

Best chat app ever. I've only been using it a few days and I absolutely love it. The interface usability is all around top notch. I really like the insights I get around knowing who is online in real time and what they are doing. Really well done. Definitely recommend it!

Get
Free – $14.00 / month
14 days

Requirements

Chatrafree

Support & Sales

Roger Wilco LLC
support@chatra.io
chatra.io
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.