Chatra — Live Chat & Chatbot
- Pricing
-
Free plan available
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.8 (649)
- Developer
- Roger Wilco LLC
Featured images gallery
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Launched
October 29, 2015
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Categories
Works with
Help Scout, Slack, Zapier, Webhooks, Facebook, InstagramPricing
Free plan
Free
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$21 / month
or $204/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
Pro plan
$29 / month
or $276/year and save 21%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing sales and customer service through real-time engagement and quick responses. Key features include automated chat prompts, visibility into customer actions such as cart contents, and mobile integration for on-the-go access. The app is easy to install, customizable to fit store themes, and offers reliable performance with a supportive customer service team. The standalone mobile and desktop applications are also noted for their functionality. Merchants appreciate the comprehensive features that improve customer interaction and sales conversion, particularly praising the robust options available in the free plan.
Used successfully for almost 3 years. All of a sudden stopped working and their customer support is worthless. Save you "AND YOUR CUSTOMERS" the hassle and look for something else!!!!
We are sorry to hear that you were experiencing issues with Chatra! We currently do not see any issues in your account. Both the chat widget and the email integration are working, and messages arrive in your Chatra account. When you talked to our support team, you had an issue with the email forwarding. We asked you to share a screenshot of the forwarding settings in your email client, but unfortunately, we never received a reply. We see that emails are now being successfully forwarded to your Chatra account, so most probably you already updated the settings or reconnected your mailbox. If you still have issues with anything else, please let us know.
This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.
Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.
Support
Roger Wilco LLC can answer any questions you have about Chatra — Live Chat & Chatbot.
Developer
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