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Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Developed by Roger Wilco LLC

162 reviews
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Price: Free – $11.00 / month Free Trial: 14 days More info
  • Increase sales assisting your customers in real time.
  • Chat on the go from iOS/Android apps.
  • One click setup — seamless Shopify integration.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.

Distinctive Features:


  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.

  • Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.

  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

  • Visitor information. Know your customers once they start chatting with you — what page they are on, where are they from and what device and system they use to access your store.

  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.

  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

  • Correct typos. Correct answers after sending the message.

  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.

  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.

  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!

  • Free forever plan. Up to 5 agents can be online at the same time.

For the full feature list and additional information check https://chatra.io/

Chatra Live Chat + Cart Saver reviews (162)

posted

Great chat app. Especially like how the chat box is persistent at the bottom of the page. Nice and clean look. Can work with any site.

posted

Great app, very easy to use. That's a great solution to offer online chat service to your clients.

posted

Excellent app. Fuss free, easy to install. And I'm up and running. Even snagged a sales deal through the app. What more can I ask for?

posted

A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!

posted

I got this chat room step up right before a week long Black Friday sale on my site. It has done wonders for my sale and launch. I tried out several others before settling on Chatra (Zendesk, Livechat...) and Chatra is the best for my small storel. I love the non-corporate design and thoughtful features...especially the one where you can see what customers are typing before they hit send. Love it so far.

posted

Added the Chatra app to our store this week and I've gotta say so far this is my favorite chat app I've used and seen. It sits stylishly in the corner of the screen and I can chat with users on my site straight from the Chatra app on my phone.

posted

I've tried them all and this is the best chat app.

posted

Great chat software and we have used around 5 different ones. Always new innovations, loads quick and feels nice and friendly to customers. Thanks Chatra

posted

I was testing out to see which chat developer will reply to my queries first and Chatra won it. That's why I chose them. Highly recommended. great tech help and friendly too.

posted

Really friendly customer service and so easy app to install and start using!

Get
Free – $11.00 / month
14 days

Requirements

Chatrafree

Support & Sales

Roger Wilco LLC
support@chatra.io
chatra.io
Get Support

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