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Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Developed by Roger Wilco LLC

278 reviews
Get
Price: Free – $15.00 / month Free Trial: 14 days More info
  • Increase sales assisting your customers in real time.
  • See a list of your online visitors and start chatting with them.
  • One click setup — seamless Shopify integration & iOS/Android apps.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.

Distinctive Features:


  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.

  • Real-time visitor list. See who's on your website, where are they from and what they have in their cart. Start chatting with any visitor.

  • Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.

  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

  • Visitor information. Know your customers once they start chatting with you — what page they are on, where are they from and what device and system they use to access your store.

  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.

  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

  • Correct typos. Correct answers after sending the message.

  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.

  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.

  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!

  • Free forever plan.

For the full feature list and additional information check https://chatra.io/

Chatra Live Chat + Cart Saver reviews

278 reviews
  1. 5 stars (259 reviews)
  2. 4 stars (11 reviews)
  3. 3 stars (1 review)
  4. 2 stars (2 reviews)
  5. 1 star (5 reviews)

Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!

posted

Great real time view into the mechanics of your funnel!

posted

ottima e conveniente, da consigliare

posted

Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!

posted

We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.

posted

Definitely one of my favorite apps! Recommend it all the time :)

posted

Easy to use and great for customers.

posted

Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.

posted

We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!

posted

This app is excellent especially the way it intergrates with the shopping cart to show you what customers are looking at and have in thier carts

posted
Get
Free – $15.00 / month
14 days

Requirements

Chatrafree

Support & Sales

Roger Wilco LLC
1(703)232-1443
support@chatra.io
chatra.io
Get Support

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