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Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Developed by Roger Wilco LLC

194 reviews
Get
Price: Free – $15.00 / month Free Trial: 14 days More info
  • Increase sales assisting your customers in real time.
  • See a list of your online visitors and start chatting with them.
  • One click setup — seamless Shopify integration & iOS/Android apps.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.

Distinctive Features:


  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.

  • Real-time visitor list. See who's on your website, where are they from and what they have in their cart. Start chatting with any visitor.

  • Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.

  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

  • Visitor information. Know your customers once they start chatting with you — what page they are on, where are they from and what device and system they use to access your store.

  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.

  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

  • Correct typos. Correct answers after sending the message.

  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.

  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.

  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!

  • Free forever plan.

For the full feature list and additional information check https://chatra.io/

Chatra Live Chat + Cart Saver reviews

194 reviews
  1. 5 stars (182 reviews)
  2. 4 stars (9 reviews)
  3. 3 stars (1 review)
  4. 2 stars (1 review)
  5. 1 star (1 review)

Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!

posted

I used this App for two days and I saw timely update once the customer is vising website or any page. But personally I see people do not want to chat online. This is for US customer, it may not be for other countries.

posted

Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great

posted

Excellent program, and great service.

posted

Perfect for what I needed it for! Great features such as going online & offline automatically depending on we are open, also the ability to reply to chats on mobile is fantastic!

posted

Great features, I have used several chats in the past and Chatra groups some of the most important and necessary features required to close the sale, for example the triggered messages, the capability of seeing before the customer sends the message and the possibility of seeing the pages and whether or not has an item on the cart.

Thanks for letting us try for 15 days, we took the one year discount.

posted

Love this app! Easy to use, really useful and gets potential customers over board.

posted

Great App, easy Installation, looking great and works fine!

posted

What a fantastic app. I've already engaged with potential customers. Very impressed!

posted

Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.

posted
Get
Free – $15.00 / month
14 days

Requirements

Chatrafree

Support & Sales

Roger Wilco LLC
support@chatra.io
chatra.io
Get Support

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