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Chatra Live Chat + Cart Saver

Chatra Live Chat + Cart Saver

Developed by Roger Wilco LLC

320 reviews
Get
Price: Free – $15.00 / month Free Trial: 14 days More info
  • Increase sales assisting your customers in real time.
  • See a list of your online visitors and start chatting with them.
  • One click setup — seamless Shopify integration & iOS/Android apps.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.

Distinctive Features:


  • Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.

  • Real-time visitor list. See who's on your website, where are they from and what they have in their cart. Start chatting with any visitor.

  • Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.

  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

  • Visitor information. Know your customers once they start chatting with you — what page they are on, where are they from and what device and system they use to access your store.

  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.

  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

  • Correct typos. Correct answers after sending the message.

  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.

  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.

  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!

  • Free forever plan.

For the full feature list and additional information check https://chatra.io/

Chatra Live Chat + Cart Saver reviews

320 reviews
  1. 5 stars (299 reviews)
  2. 4 stars (12 reviews)
  3. 3 stars (1 review)
  4. 2 stars (2 reviews)
  5. 1 star (6 reviews)

Great app with easy integration. A must download and have for your business!

posted

So far, so good!! We installed Chatra with ease, the support from them has been really on point and we are loving the way the application is working within our online store. So far, we are not seeing a huge increase in sales coming from this, however it is an important component in making sure we have the level of customer service that we want to provide to our guests.

Thank you Yakov and team!

-Michelle
Atomic Beauty Cosmetics
www.atomicbeautycosmetics.com

posted

We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful.
It is smooth and also has a modern widget, and yet the pricing plan is very reasonable.
Simply, it is a necessary app for any online store owner.

posted

Easy to use and set up. Really awesome customer service

posted

Easy too use plus navigate and set up during the whole process to commune with customers. Fantastic app

posted

Easy to use and very user friendly.

posted

So far so good. Easy set up, no annoying pop-ups. Excellent design and customer service is amazing too! Get it; you will not be disappointed!

posted

So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!

posted

Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app.
Biggest request is to access from mobile.

posted

Good addition, to the store, I think it allows customers to feel more connected. Customer service was very fast and responsive as well.

posted
Get
Free – $15.00 / month
14 days

Support & Sales

Roger Wilco LLC
1(703)232-1443
support@chatra.io
chatra.io
chatra.io/privacy-policy
Get Support

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