Chatra — Live Chat & Chatbot
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.7 (302)
- Developer
- Roger Wilco LLC
Featured images gallery
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Works with
- Help Scout
- Slack
- Zapier
- Webhooks
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free plan
Free
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 / month
or $300/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
10-day free trial
Pro plan
$41 / month
or $396/year and save 20%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and sales through real-time interactions. They praise its features like seeing customer typing in real-time and tracking site activity, which help improve conversions and lead capture. The app is user-friendly, integrates well with platforms like Facebook Messenger, and offers a mobile version for flexibility. Merchants also appreciate the reliable performance, responsive support, and customizable chat options.
We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers.
I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely.
Our for-purpose organisation encourages you to consider this chat app on your Shopify store.
BTW we have six stores and Chatra on all six.
I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.
Was a great free live chat for small businesses allowing 20 chats per month, however this has now been reduced to 5 which almost forces you into paying to upgrade. Will be looking for an alternative.
Support
App support provided by Roger Wilco LLC.
Resources
Developer
Launched
October 29, 2015
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