Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Free plan available
Rating (4.8)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

October 29, 2015

Languages

English, German, French, Spanish, Portuguese (Brazil), Dutch, Russian, and Italian

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more
  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Pricing

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21/month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21/month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

642 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer engagement and sales through features like live visitor tracking, automated responses, and chat prompts. They find it user-friendly and easy to set up, with a convenient mobile app. The responsive customer service and free plan for beginners are also highly valued. Merchants also commend its customization options, integration capabilities, and insights provided through customer details collection. Some report increased conversions and sales since using the app.

October 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Autumn Cashmere
United States
7 days using the app
February 15, 2023

I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.

CLASSICO MEMORABILIA
Canada
July 29, 2023

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

upscaleunique
United Kingdom
7 days using the app

About this app

Launched

October 29, 2015

Languages

English, German, French, Spanish, Portuguese (Brazil), Dutch, Russian, and Italian

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Built by Roger Wilco LLC

About Roger Wilco LLC

4.8 average rating

8 years building apps for the Shopify App Store

Support

Send a message

1(703)232-1443

support@chatra.com

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