Live chat and Fb chat
Chatra allows you to live chat with your customers from one app, desktop or mobile.
Boost sales with live chat
Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.
Live chat saves carts
An automatic live chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart
About Chatra Live Chat + Facebook
Support
- FAQ
- Developer website
- Privacy policy
- 1(703)232-1443
- support@chatra.io
Pricing
See all pricing optionsFree plan
Free
Most features
Free forever
Pro Plan
$19/month
or $15/month billed at $180 once per year
Real-time visitor list
Detailed visitor info
Intelligent chat form bot
Targeted chats (triggers)
Typing insights
Saved replies
File transfer
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 362 reviews
Most recent reviews
WowVanities
WowVanities enjoys using Chatra. I would like to see Chatra add a feature to where you are notified.
MARLA CALANDRA DESIGNS
This app has really great features..I paid for the subscription-I really liked the information the app provided about live customers (location, IP, pages they were on) The whole point is so that you could interact with live shoppers- try to recover abandoned carts- etc..However, this app is so inconsistent with being able to identify when a customer is live on your website I couldn't take it anymore. I reached out to customer service twice about but all they can say is it's their "alogorithms"? That is completely unacceptable answer esp. since I am paying $19/mo for this feature! To give you an example-One time I had over 59 live customers and Chatra only notified me of 8-10 in an entire give day. 2 had abandoned carts which I was not able to address live with the customer because Chatra did not even notify me of anyone being on my website!?? This happens daily. I just got so fed up with it. Also, the desktop and mobile do not communicate properly-one says there is someone online -they other says no one is online..What the? This app could really be awesome! Chatra..get your alogorthim fixed and I will come back. For now, not worth the money for an app that does not live up to its claims.
Vue Watches
So far so good with Chatra. We've tried multiple different chat apps and this seems to be the one that fits our store www.vuewatches.com the best. The customization is great and easy to use.