Chatra — Live Chat & Chatbot
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (306)
- Developer
- Roger Wilco LLC
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Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Works with
- Help Scout
- Slack
- Webhooks
- Zapier
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free plan
Free
Features
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 / month
or $300/year and save 19%
per Agent
Features
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
10-day free trial
Pro plan
$41 / month
or $396/year and save 20%
per Agent
Features
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions by enabling real-time pre‑purchase support, especially for complex or custom products. They find setup easy, the interface intuitive, and the free plan generous compared to alternatives. Key benefits include live visitor and cart insights, proactive prompts, strong customization, mobile apps, and tools like canned responses and offline forms. Many praise the responsive support team and long-term stability.
Great app and responsive customer support
Chatra is a useful tool for communicating with website visitors and supporting customer inquiries. I also had a billing issue related to a Shopify outage, and the support team (Anna) took the time to carefully review my case and work toward a fair resolution. They were professional, understanding, and responsive throughout the process. I appreciate their willingness to listen to customer feedback and provide additional assistance. Overall, a positive support experience!
This app has been very beneficial with capturing potential customers, who have questions, and like to ask them before placing an order. By having the chat app available, we are able to assist customers with their buying decision and in turn, generate more orders.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. Deleted the app. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Support
App support provided by Roger Wilco LLC.
Resources
Developer
Launched
October 29, 2015
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