Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Free plan available
Rating (4.9)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

October 29, 2015

Languages

English, French, Spanish, Portuguese (Brazil), and Russian

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more
  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Pricing

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21/month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21/month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

646 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and sales, with some noting doubled conversions. Key features such as live visitor tracking, customer browsing history, and cart viewing are particularly praised. Merchants commend the app's automation, ease of use, and seamless integration. The customer service is recognized for its responsiveness. The app's affordability and free plan option are appreciated. Customization of the chat widget, Facebook Messenger integration, and insights into customer behavior are also highlighted. The app's mobile compatibility is beneficial for on-the-go responses.

November 20, 2023

Great app and great customer service

navinka
United States
Over 2 years using the app
January 23, 2024

Great application, Thanks

ANA'S COLLECTION
United States
10 days using the app
January 8, 2024

nice

ToyGameShow
China
8 days using the app

About this app

Launched

October 29, 2015

Languages

English, French, Spanish, Portuguese (Brazil), and Russian

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Built by Roger Wilco LLC

About Roger Wilco LLC

4.9 average rating

8 years building apps for the Shopify App Store

501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US

Support

Send a message

1(703)232-1443

support@chatra.com

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