Chatra — Live Chat & Chatbot , 642 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    593
  • 5% of ratings are 4 stars
    32
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer engagement and sales through features like live visitor tracking, automated responses, and chat prompts. They find it user-friendly and easy to set up, with a convenient mobile app. The responsive customer service and free plan for beginners are also highly valued. Merchants also commend its customization options, integration capabilities, and insights provided through customer details collection. Some report increased conversions and sales since using the app.

October 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Autumn Cashmere
United States
7 days using the app
February 15, 2023

I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.

CLASSICO MEMORABILIA
Canada
July 29, 2023

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

upscaleunique
United Kingdom
7 days using the app
November 3, 2022

The best free chat for website
Work good
Fast
No bag or error
Great joob
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LorenzoCustom
Germany
2 months using the app
October 3, 2022

i love this app. it notifies you when visitors are on your site. for me that builds my confidence !!

Allurefinesse
United States
2 months using the app
January 26, 2023

Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.

Vinoclub Hermosillo
Mexico
3 months using the app
February 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

Escuina
Spain
About 2 months using the app
July 3, 2022

I love this app as it helps my customers feel like they have someone always helping them every step of the way.

HVACpartstore
United States
4 months using the app
February 11, 2022

Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!

Re-Nou
Austria
Over 1 year using the app
September 8, 2022

Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

Informatech - Votre expert informatique de proximite
Guadeloupe
14 days using the app
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