Reviews (300)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales conversions, capturing leads, and enhancing customer engagement with real-time chat features. They appreciate the real-time visitor tracking, mobile integration, and ease of installation. The interface is user-friendly and customizable, aligning well with brand identities. Support is frequently praised for being responsive and effective.
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We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers.
I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely.
Our for-purpose organisation encourages you to consider this chat app on your Shopify store.
BTW we have six stores and Chatra on all six.
I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.
Anna was Fantastic and Extremely helpful!
I have just started by store, but I think this ap will be wonderful for people who use ai a lot. I am looking forward to seeing how it affects my store visitors.
We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )
Chatra has been awesome for my store! It’s super easy to set up and use, I love being able to chat with customers in real time, it also shows you what page people are on, which is super handy. If you’re looking for a simple chat tool that just works - this is it.
Excellent application that we have been using for several years now.
We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time.
I recommend the app.
Using chatra again on my second website, after trying a few other apps I went back to the best.
No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.
Great App! So easy to use and very organized! Highly recommend for any chat needs you may have. Love the setting where you can also save standard answers.