Chatra — Live Chat & Chatbot , 642 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to boost customer engagement and sales through features like live visitor tracking, automated responses, and chat prompts. They find it user-friendly and easy to set up, with a convenient mobile app. The responsive customer service and free plan for beginners are also highly valued. Merchants also commend its customization options, integration capabilities, and insights provided through customer details collection. Some report increased conversions and sales since using the app.
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Cette application est très utile et je le conseille à ceux qui se lance dans la vente en ligne. Elle permet d'échanger en toute sécurité avec vos clients.
J'ai utilisé cette application pour pouvoir communiquer plus facilement avec les clients potentiels, c'est pratique.
I used this app to communicate with customers better. I really like how it does auto-hello messages. It would be nice if it did more features in the free version.
I used to give 5 Stars and paid 1 year. But have to change now. My chakra widget stop working this morning. It disappeared in whole store, when I login to the app, always shows no visitor on page but shopify has live visitors. Tried to 1). contact suppoer in Shopify, email, phone call, nothing. 2). see if they have account on Twitter, Negative.3). Re-install the app in Shopify. No change. It used to work fine but once you got the trouble, you lost support like blind
I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.
L'application marche bien, c'est pratique pour échanger avec les potentiels prospects. Je le recommandes
Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.
its good just cant see the history from the past week like how many customers each day.
We are still learning to use ChatBot to retain customers but so far so good. One thing to note, I am not able to initiate the conversation.
Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.