Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this live chat and chatbot app user-friendly and effective in boosting customer engagement and sales conversions. Key features include real-time visitor tracking, automated responses, proactive messaging, and mobile functionality. Merchants value the ability to preview customer messages and collect contact details. The app also offers customization of the chat widget and integration with platforms like Facebook Messenger. The customer service is responsive and helpful. While the free plan suits smaller businesses, many find the paid plan's additional features beneficial.

November 20, 2023

Great app and great customer service

United States
Over 2 years using the app
July 29, 2023

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

United Kingdom
3 months using the app
January 26, 2023

Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.

Vinoclub Hermosillo
3 months using the app
February 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

About 2 months using the app
February 15, 2023

I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.

November 8, 2016

Great features and responsive staff.

United States
Almost 8 years using the app
November 24, 2015

Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.

Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.

Surya Trading
Over 7 years using the app
November 28, 2016

A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!

Summa Staging
United States
About 7 years using the app
Edited April 10, 2020

Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.

United Kingdom
Almost 7 years using the app
November 7, 2016

Works great and customers love being able to get questions answered quickly. Great app and customer service!

Mamasuds Llc
United States
Over 6 years using the app