Reviews (656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and real-time interaction capabilities, notably the ability to preview messages before they're sent. The mobile app enhances on-the-go support, boosting sales and conversions through effective engagement tools like automated messages and visitor tracking. Integration with platforms like Facebook Messenger and extensive customization options align with various branding strategies. Merchants find the cost reasonable for the value provided, with fast and reliable performance.
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If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.
Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.
Use this app on WCIApparel.com. Love it! Absolutely brilliant app. First-class support. Highly recommended!
Great App, easy Installation, looking great and works fine!
Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.
It works! I really like this app and how I can use it both on desktop and on my mobile device. Highly recommend.
a really wonderful app, highly recommended to other shop ower
Looks good so far :-) .....................................................................................
Use la app par entender mejor a mis clientes y como navegan por la web. Si bien me di cuent que en mi rubro no responden al chat pero me da la seguridad que si necesitan algo estoy ahi.
This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.