Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Must have app for e-commerce owner.
Easy install.
Lots of useful function.
Good Customer Support.
You have to try it!
Love this app and how it allows me to connect to the visitors in my web store. Thumbs up from Webb's Mid Century :)
Easy to install, very intuitive and lots of options. Like being able to see visitors typing before sending and also what they have in their cart. Overall, I recommend this app. Live chatting with customers is a must!
So far, so good!! We installed Chatra with ease, the support from them has been really on point and we are loving the way the application is working within our online store. So far, we are not seeing a huge increase in sales coming from this, however it is an important component in making sure we have the level of customer service that we want to provide to our guests.
Thank you Yakov and team!
-Michelle
Atomic Beauty Cosmetics
www.atomicbeautycosmetics.com
This App is awesome, I was looking for the perfect way to communicate with my costumers in real time and this was by far the best.
Good app for use. Its made a big difference in terms of how we connect and communicate with customers!
It has increased our conversions by 15%! We have made so many more sales because we are able to answer our customers in real-time with an amazing desktop app.
So far......Just installed. Incredibly easy, straight forward & stress free to set up!! Woo Hoo! Looks good on site too. Mobile app instantly installed onto my tablet (not compatible with my existing, little bit old phone, darn it) Look forward to seeing what will do for my new eCommerce adventure. Thanks ! Sue Ann
Live Chat très performant ! Je recommande. FAcile et pratique, le SAV est super competant et reactif LiveChat is very up full ! I recommended Easy to use ! Very Good and fast After Sales Services Please Add 2 segments of open hour by days please !
I've been so pleased with this app. Easy to set up and configure. My customers are enjoying it too! I love that I can target specific pages/behaviors with customized messages! It helped us maximize sales during our last promotion.